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Sometimes 'Wrong' Results May be 'Right'?

         

TheMadScientist

2:03 am on Mar 28, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Just sitting here thinking about one of those 'odd' things I think about sometimes and SEs like Google and Bing have access to data about we don't, and I think it's interesting, so I thought I would share ... One of the things I've noticed myself doing lately, especially when learning something 'new' is clicking on (and liking) results that aren't specifically a match to the actual query, but are 'related' in some way.

Here's what I mean:

Over the last few days I've been setting up my first 'from scratch' server and I've found a large percentage of searches I've conducted resulted in me clicking on and being happy with results someone who knew all the 'ins and outs' of the terminology would think were 'wrong' or didn't match the query. It's actually really interesting to me how many times I've done it, and how long I've been doing it for and not really noticed or paid any attention to.

I wonder if this is something more people than only me do, and if maybe sometimes when we look at results for our 'area of expertise' and see something 'not exact' we interpret that to mean 'bad result set' when to the 'average user' the results that don't 'exactly match' are as helpful, if not even more helpful, than the 'exact answer' to their query and therefore the result set is 'good' from a different perspective?

tedster

2:12 am on Mar 28, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



OMG, you drank the kool-aid! But yes, I agree with you. The whole direction of "what you intended" often serves excellent results, and a flat-footed text-match retrieval cannot do that.

TheMadScientist

2:24 am on Mar 28, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I Like Kool-Aid! lol

It really has been surprising to me how helpful the results have been over the last few days though ... There was one I searched for a 'specific interaction' I needed and not only found that, but results for a couple of other searches I would have needed later, before even realizing I was going to need them ... IOW: The inclusion of 'related but not exact' results saved me a bunch of time and was really helpful.

It makes me think we may look at results from too narrow of a perspective to know what's good for a search engine to rank for queries sometimes...