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Better Ranking Brings 90% Traffic Drop - is this Traffic Throttling?

         

imbckagn

5:32 am on Feb 18, 2011 (gmt 0)

10+ Year Member



For two seperate keyword phrases I was ranking in the 2cd and 3rd position.

On February 16th my position moves up for one keyword phrase so now I sit in 2cd position for both. Google also moves a second page of my website to the 3rd position (cluster) for both keyword phrases.

When this happens my traffic is cut down by 90% for both keyword phrases. I don't understand how I rank in the 2cd and 3rd position for both keyword phrases now and traffic is cut dramatically.

I have checked from multiple IP's, cell phone and different browsers. My website is indeed in the 2cd and 3rd position for both phrases. These are my main keyword phrases.

aristotle

11:00 am on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If you look in the Search Queries section of Webmaster Tools, you can see the true picture of Google rankings and combined traffic from all searches

backdraft7

3:40 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This sounds just like the Zombie Traffic condition. It's definitely a paradox. You can be ranked highly for keywords that previously produced a lot of quality traffic, then suddenly, in spite of top positions. the traffic shuts down. I've been preaching this like a crazy man for months, and now others are seeing the same issue. I'm not so sure I believe in the throttling theory. I tend to lean towards the Google is currently broken theory. Not saying it's unfix-able, but when they are continually tweaking the algo, you can expect this type of odd traffic behavior. Throttling assumes that Google is in complete control of all data. This seems to be totally out of control and without a definite logical pattern.

Reno

4:48 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



but when they are continually tweaking the algo, you can expect this type of odd traffic behavior.

Problem is, they always seem to be tweaking the algo, and thus, if your "Broken Google" theory is correct, the odd traffic patterns will be more the norm, and not the exceptions. Given how screwed up it all seems, that's not a comforting thought.

........................

tedster

5:47 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The thing I'd like to see is to zero in on this effect more precisely, because it certainly doesn't affect every website. We can do that if people are very precise the data they look at and share. Some ideas:

Traffic and conversions - isolate data for visitors from the google.com search results
Other Googles - note if and when the changes come from google.co.uk, etc
Periods of time - check rankings during the low periods and high periods
Geography - note visitors' country location to see if that shifts and how
Query terms - see if changes are on all query terms or just certain ones

During our previous discussions, some reports talked about major traffic drops, others talked about the same traffic level but conversions dropped like a rock. That sounds like two very different things, so maybe we can differentiate them.

I'm still wondering about things like DNS cache poisoning causing traffic diversion.

[edited by: tedster at 6:12 pm (utc) on Feb 18, 2011]

imbckagn

6:05 pm on Feb 18, 2011 (gmt 0)

10+ Year Member



Tedster I can say that I was ranking for these two phrases for over one year and the traffic converted awesome. Is there a thread here about "DNS cache poisoning" you can point me towards?

tedster

6:10 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Here's the grandfather thread about DNS Cache Poisoning [webmasterworld.com]. Sites that rank well for a big term are high visibility targets for these thieves.

backdraft7

6:48 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



While I'm all for data collection, the task of constantly analyzing these issues is beginning to overtake the development and normal maintenance for some businesses. I understand the need for precise data, but that means everyone need to be using the same analysis tools and methodology. The SEO experts out there no doubt have more experience and knowledge in these methods, compared to those of us thrust into becoming SEO experts overnight. A concise checklist and how to guide would be a great start along with a boilerplate form for data collection.

During our previous discussions, some reports talked about major traffic drops, others talked about the same traffic level but conversions dropped like a rock. That sounds like two very different things, so maybe we can differentiate them.

Tedster, you're absolutely correct in that statement...in fact I find myself sometimes reporting "traffic drops" when perhaps I should say "traffic quality drops". Poor quality traffic equates to low sales and sometimes I just report "low sales" or "sales drops".
The only other problem I find with analyzing data is the anonymous nature we must all keep on these boards. Talking blue widgets, red widgets doesn't really help understand a particular niche or site type.

In the end, comparing general observations is the best we can expect from such a varied group of webmasters. As far as site types, there is obviously a big difference in how G handles a fortune 500 company with high brand recognition vs. a Mom & Pop venture with or without a trademark, so that should be a top sorting criteria. I honestly doubt any top name brand sites are seeing negative effect from these algo updats. That begs the question of "collateral damage" and at what level that is most likely to occur.

If Google's algo updates are a hand grenade tossed at a particular problem area, then precision is not practical and may in fact be impossible. Some smaller sites are clearly the one suffering. The big sites have enough clout to armor themselves from the updates.

Tedsters bold items above are a good starting point for a reporting check list. Maybe we can put together a master list & guide to get everyone reporting the same data and to perhaps find a common denominator.

Note, I sugesst AWSTATS simply becuase it is a common reporting tool included with most hosting accounts.
Many may not be using GA. GA data can be used later to drill down on specific cases.

Here's some of my suggestions to classify sites:
1. Approximate daily site traffic - unique visitors. (use awstats)
2. Hand crafted HTML or CMS?
3. Product / service vs. Adsense only monetization. (P, S or A)
4. Site age. (moths, years)
5. Branded - Trademark or Patented product?
6. Geographic location (country)
7. Low traffic only?
8. Same Traffic, Low Quality - Low Sales.
9. Percentage of Google traffic to site, use server logs. (using awstats)
10. Total keywords for current month. (using awstats)
11. Approximate deviation in traffic from same time last year. (using awstats)
12. Approximate deviation of sale from last time last year. (using awstats)

That's all I have for now...feel free to edit / add to that list of you like.
Moderators - please let me know if sharing this type of info between members violates any WebmasterWorld TOS.
Maybe we can refine this into a standard report format to remove as much ambiguity as possible so we can get to the bottom of our collective site issues. This is a fresh topic, so maybe it's common theme can be "more concise, standard reporting". I like to hear about other webmasters problems, but finding a solution is more important and might help save our struggling online business.

Cheers!

tedster

6:56 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you are looking at percentage changes, then as long as you use the same stats package, there should not be any variation across two different utilities.

I do think it's important to zero in on whether only certain query terms are affected. Looking at traffic as a whole is not likely to yield deeper insights. My guess right now is that certain high traffic queries are the ones being affected, and not the entire website.

I work with sites of all sizes, and that gives me a number of viewpoints. I have not been seeing this effect on any of those sites - at least not over any long time periods. The occasional "one off" incident (at least suspicious) does pop up occasionally, but it does not repeat.

backdraft7

7:23 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



That said, I think the real difference between sites affected vs. sites not affected comes down to the simple presumption that NON-SEO professionals are working on the affected sites while true SEO professionals are working on the non-affected sites. The webmaster confusion and surprise comes into play when sites that worked fine for many years suddenly get hit. If this is true and your site has been hit, hire an SEO professional. Simple as that. See? Occam's razor still works!

Sgt_Kickaxe

7:52 pm on Feb 18, 2011 (gmt 0)



If you can't hire an SEO pro just go with simple.

~ Less widgets and gadgets and gizmos on your site
~ Less code bloat, combine script files, use one css file etc.
~ Optimize images
~ If you don't need it remove it, that includes whitespace and code notes.

Less is more(ie:speed) and it has a ripple effect on stats. cleaning up a site should be top priority before doing anything else, look at how simple WW is! :-)

Hopefully a simple cleanup may make it harder for a qualified SEO to swoop in and dominate your bloated content.

note: I'd also recommend removing 3rd party advertising units that don't convert well, including adsense. ALSO, if you are not very good with code don't fret. Using out of the box code like Wordpress at least puts you on an equal footing with many sites, just don't get overly plugin happy.

imbckagn

8:23 pm on Feb 18, 2011 (gmt 0)

10+ Year Member



Thanks for the feedback this is just a quick recap of the problem.

1. The website is ranking in the 2cd and 3rd position for two keyword phrases, confirmed by many people.

2. Traffic has been steady for about 1 year give or take a little.

3. February 16th it's as if a switch was flipped and the traffic was turned off.

I can't imagine this is a SEO problem because the website is ranking in the 2cd and 3rd position. Server is being looked into but I don't think that is the problem.

tedster

9:08 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Don't trust a hosting company to be straight about DNS with you - or even to know about it. Cache poisoning is one area where I only trust thorough third party DNS testing. Yes, it costs some money - but nothing near what a day of lost sales costs.

imbckagn

9:31 pm on Feb 18, 2011 (gmt 0)

10+ Year Member



This is the page impressions from WMT for one keyword phrase. So even though myself and about 10 other people from all over the U.S including Tedster are seeing my website in the 2cd and 3rd position for this keyword phrase many people are not.

1/16/2011 - 2/14/2011

1600 impressions increasing to 2500

Last day that shows is 2/15/2011

320 impressions

As to why this is happening all of a sudden I am clueless.

AlyssaS

10:06 pm on Feb 18, 2011 (gmt 0)

10+ Year Member



In addition to the stuff listed above, I would also get people to check Google Insights for Search for the trend in traffic for a particular keyword

A couple of years ago, I got good traffic from G for a keyword that was profitable. Then the traffic started to wane, but my spot in the SERPs was improving. It wasn't till I checked Google Insights for Search that I realised what the problem was - the trend was down - though I was ranking for the term, people had stopped searching for it in the same numbers - they'd moved onto the next hot product. Hence my traffic drop despite good rankings.

I'd venture to say that this will eventually happen to all product type keywords, apart from the most generic. Fashions change, new products get launched, there's dwindling interest in what used to be hot previously. Sometimes it's obvious and easy to upgrade, especially if it's a new version of an old product. But sometimes the drop in interest takes you by surprise.

So don't just take it for granted that there is still interest in your keyword - check.

imbckagn

1:20 am on Feb 19, 2011 (gmt 0)

10+ Year Member



Thanks for the advice AlyssaS but this isn't a tangible product it's a service that will never stop being searched for. It's one of those things people will always need.

backdraft7

3:42 am on Feb 21, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Not a bad sales day today, but again definite traffic ON and OFF periods. Haven't check logs but the pattern of the past 10 days indicates that Google has our site clocked. Early mornings and evening now rarely produce sales, which is very odd. Every day its' XX sales +/- 1. This used to vary wildly with nice high spikes. Not anymore.

We can compare our patterns with other sites and the match right up. Looks like something is still hung up somewhere. I would think even our Adwords campaign would kick in to fill the slow periods, but that isn't happening, and no, it's not budget related.

Almost seems like the entire web itself is turning ON & OFF. Wondering if this could this be an effect of IPv4 maxing out? It's also not my hosting and I do use Alertsite.