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9:11 pm on Sep 6, 2005 (gmt 0)

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I've spent the last few days getting more and more pi**ed off with my PC - darn wireless mouse was stopping, jumping all over the place, not doing what it should.

I'd replaced the batteries, took a screwdriver to it and cleared out the cat / dog hairs / bit's of junk you get on your mousemat, but no luck. Time for a new PC.

......and then I noticed, the IR reciever box thing for the keyboard and mouse was round the back of the monitor.

What a ****.

With the IR box thing out from the back of the monitor life is good and I can point and click again, phew.

Probably due to too much beer, but I'm happy, and thought I'd share :P - so go on who else whats to share their (stooopid) helpdesk moments?

[edited by: trillianjedi at 9:56 am (utc) on Sep. 7, 2005]
[edit reason] Let's not spoof the swearword filter please ;-) [/edit]

5:12 am on Sept 7, 2005 (gmt 0)

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The GM at the job I just left complained that he was getting random keystrokes on his laptop. The tech went round and looked and it stopped. Tech left and it started again. Tech went back and noticed the wireless keyboard under some other things on a shelf. Whe he was there he was between the transmitter and the keyboard. When he left the path was clear. One red-faced GM.
2:01 pm on Sept 7, 2005 (gmt 0)

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WebmasterWorld Senior Member vincevincevince is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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I rent my phoneline from the government monopoly here in the UK (let's call them UKT in order not to name the guilty). I recently got ADSL on a new line from UKT, and the S/N ratio was absolutely appaling. Having connected directly to UKT for a speed test, swapped modems with another location, and removed all but a direct phone connection, I confidently called them up and asked them to sort their line out.

How could I have been so totally stupid? Of course a fault with the line is nothing to do with UKT because I pay another company for the ADSL. How naiive of me to think that UKT should be responsible for a problem with the line which they own, goes between my house, and their exchange, and runs on their data network.

Luckily for me, going through an slow and expensive helpdesk system with the ADSL company led to... my phone ringing. Blimey! It was "UKT"... "Your ADSL company has told us you have a problem with your line....". Now cor blimey wasn't that what I told you two days ago?


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