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The effectiveness of Web site advertising is directly and significantly impacted by the level of personal loyalty audience members feel toward the content of specific sites, according to the latest researchs released today by the Online Publishers Association.Superior results
The findings bolster previous research suggesting that marketers who target online readers who feel a high degree of affinity for a specific site will achieve statistically superior results with their online ad campaigns.Full Article [adage.com]
"Trust" is related too. if your audience has come to trust your site or your columnists and writers, they will trust your ads too. If it LOOKS like your content is just there so they will click on an ad, they generally won't.
To me building an info content site is all about:
1) useful content targeted to a defined group
2) unique content
3) personality
As any brand expert will tell you, good brands tend to be seen by their customers as friends and to have personality characteristics. Same goes for info sites.
They need all 3 aspects.
A site which is unique and useful without a personality is colorless, bland and unattractive.
A site with personality but no useful or unique content is, well, a blog... ;)
/joke