Welcome to WebmasterWorld Guest from 220.127.116.11
Anyhoo, here is the deal. One of my managers computer developed a problem. I drops into a long pause every few minutes. You can be working normally, and then suddenly everything will freeze for a few seconds, including the mouse pointer. (In fact, he originally called me in saying he had 'mouse problems')
Now, i KNOW i have seen this problem before. I ran a scandisk and a defrag, but that did not clear the problem up.
Any suggestions? opinions?
Our IT guy found that a copy of Seach Engine Commando i had installed was eating up system resources (about 99%!). Im not sure if i had left it doing stuff, or if it was a bug (i looked at it for 5 mins after download then got bored :)).
Maybe check the PC for programs using up too many resources?
I assume the problem isnt specific to one program?
Another PC had serious sleeping sickness. Every once in a while, it would just freeze for 20 seconds or so. If you waited it out, everything returned to normal. As I recall, blowing the machine away and rebuilding Windows cured it.
As onlineleben suggested, clean up as much junk as you can. Run Regclean (if appropriate for your OS) and Adaware (to look for resident spyware not found by virus checkers). Check your Task Manager & Systems Tools for clues to any other process that might be causing the problem. Check your startup settings to see if anything is loading that you can kill off. If all that doesn't cure it, reformat & reinstall.
I'm running w2k (the best and most stable MS OS IMO)
I used to think that, but now I'm not so sure. I've been running W2K and WinXP side by side for a few months now. With the latest patches, the XP box seems to be a bit more stable than the 2K box. I reboot the 2K box far more often (not that it's much, a few times a month maybe).
I think that after some initial problems, XP is slowly becoming more robust -- perhaps more than 2K. At least in my shop...
i ran norton on it...from a clean boot up?
It might be a virus but I'm wondering if the box has any HD accellerators or cache programs running. What background services are running - what does he have for a mail client and is it open all the time? Basically, I'd turn off all services and background apps including network services (disconnect him from the network) and then let him work with the problem program. It will help you narrow down the list of possibles quickly.
i would also disable the network...i have had many issues with that slowing me down.(mainly that outlook mail check slow down)
another thing i always like to do is turn off any sort of sleeping or snoozing that can take place on a computer. back in the 95/98 days this caused serious problems on an Compaq machine that would sleep instead of fully shut-off.
i also like to disable any sounds that are associated with anything, except my mail sound.
more importantly i would back everything important up right now while you can...my computer acted "buggy" for about 2 days...then my hard drive conked out.
hope any of that helps.
Check that out and let us know if that's it.
With windows2000, anytime I see a nasty change in behavior like that, I immediately go into a "startup manager" (like msconfig but for win2k) and remove or disable any new entries, which can come from various sources. Usually solves the whole problem.
The one I use is "Startup Control Panel by Mike Lin" (freeware) and looks up from the five different places that programs can start automatically in win9x/win2k. Written by a 19 year old MIT student, great easy to use utility.