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Mad Crazy People

Spoilt by the Internet

1:29 pm on Nov 23, 2002 (gmt 0)

Senior Member

joined:June 28, 2002
votes: 0

Its Saturday 13.23 and I am in the office working.

5 minutes ago the telephone was ringing and I answered it.

Client: Where is my Fxxxing Order.

Me: Your name please, and order ref number

Client: Fxxxing Ref 14526, should have been here by 12 noon.

Me: You placed the order at 19.20 last night, your order is not due to be processed till Monday, for delivery by 12 noon on Tuesday.

Client: It says Next Fxxxing Day delivery, by 12 Noon.

Me: It also says if ordered by 2 pm, and does not apply to weekends.

Client: Fxxxing cancel it then, puts the phone down.

mad or what


[edited by: Shakil at 1:33 pm (utc) on Nov. 23, 2002]

1:31 pm on Nov 23, 2002 (gmt 0)

Senior Member

WebmasterWorld Senior Member nick_w is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Feb 4, 2002
votes: 0

Guess he had a date tonight eh Shak? ;)


1:34 pm on Nov 23, 2002 (gmt 0)

Senior Member

joined:June 28, 2002
votes: 0

If he had a date, fine.

but why be rude about it.

Had be been nice, I could have arrange for the order to be processed, and delivered by courier or alternatively collected by him.

His Fxxxing Loss.



4:45 pm on Nov 23, 2002 (gmt 0)

Full Member

joined:June 18, 2002
votes: 0

When we get a verbally abusive telpehone call from a customer. We handle it in the following way

Sir/Madam we will do anything in our power to resolve your problem, however it is our company policy not to handle abusive calls. Please refrain from using profanity, or we will be forced to hang up. Can we discuss this in a non confrontational matter, or would it be better for us to call you back at a latter time.

This preamble ussually does the trick, and calms the customer down.

4:45 pm on Nov 23, 2002 (gmt 0)

Preferred Member

10+ Year Member

joined:Aug 31, 2002
votes: 0

So that was you Shak