Forum Moderators: martinibuster
<snip standard account disabled email>
They have to be kidding. I noticed myself that a few days ago, there have been about 20 times the clicks than usual. I have many competitors, obviously someone tried to get me kicked. They cant seriously kick me for that.
So, any experiences on this? Is there anything I can do? (of course I replied telling them what I told you)
Thanks.
[edited by: Jenstar at 12:52 pm (utc) on July 22, 2005]
[edit reason] No email quotes as per TOS, thanks! [/edit]
The email only said that there have been invalid clicks on my ads. No further explanations. I cant believe I'm kicked just like that.
Bottom line is no one here can help you other than suggest you email adsense support, while in a prone position, praying to the internet gods, chastizing yourself, and hope they will listen to your pleas for forgiveness.
Sometimes it is successfull.....most times it is not. Good luck.
Is there anything I can do?
You already did what was necessary: emailing Google. They are the only one that can reinstate your account. If you have access to your server logfiles, you could scan them for strange activity in the period that the high click amount was recorded. That information might help to convince Google that you didn't generate the clicks yourself, but that you were attacked.
For us to help, can you give some more details about the click increase? Was only your CTR up, or also the number of impressions?
Did you notify Google about that?
First, allot a day to go through all the previous such posts in the Adsense forum here. Yes, a day. At least.
Then go through your logs, identify some IPs, do some other research then contact Google again and offer to share all the info. Always keep it polite and reiterate that you were careful to observe the TOS. Note that unless you have something new of merit in your email you may get an automated reply. (Go through the TOS again and if there's any chance you violated something big don't try to bluff your way out. Offer and immediate and sincere apology).
As I've read and posted here over the months I've realized that it is a foolish endeavor to make AdSense your main revenue stream. Google can terminate your account on a whim (and won't even discuss the termination reasons with you) and in many cases you have little or no control over problems that might arise with your ads that might cause this to happen.
In the off-line world, no business person in their right mind would enter into a business relationship where their main source of revenue could be suddenly ended by their partner without warning, recourse, compensation or even discussion. Especially where such a disruption would simply put you out of business.
So, use AdSense to make some extra money on the side while it works but make your main money makers products that you control and can't be shut down by the whims of a big company partner. You must assume that one day this source of revenue is going to go away and possibly sooner than you think.
In the off-line world, no business person in their right mind would enter into a business relationship where their main source of revenue could be suddenly ended by their partner without warning, recourse, compensation or even discussion. Especially where such a disruption would simply put you out of business.
For us to help, can you give some more details about the click increase? Was only your CTR up, or also the number of impressions?
Did you notify Google about that?
Then go through your logs, identify some IPs, do some other research then contact Google again and offer to share all the info. Always keep it polite and reiterate that you were careful to observe the TOS. Note that unless you have something new of merit in your email you may get an automated reply. (Go through the TOS again and if there's any chance you violated something big don't try to bluff your way out. Offer and immediate and sincere apology).
Well, thanks for your answers.
I dont really know what to research. Even if I find the IP who did it in the server logs, I still cant prove to google that that IP wasnt me or a friend of mine.
but still you make an effort to show them the info. Maybe with that data, Google can decide if they will reinstate your account or not.
no harm in trying. :)
Googleluck!
If someone from your side did make fraudulent clicks, you have little to no chance of getting back your account.
With that said, of all the posts regarding getting kicked out of AdSense that have been on this forum, there are three cases where the publisher was allowed back in to the program.
Collect all your data, offer Google anyting they want to further examine what happened, remain respectful with all your communications to them, and be persistent. That is what I would do.
Good luck.
If you find an suspect ip then tell them you'll block it (your host company can likely do this for you).
The idea is to get a dialogue going and provide them with data - sometimes the politely squeeky wheel gets a 2nd chance.
If there is something you have done against TOS then you gotta find it and confess and fix it.
you are n. 4 in the "resuscitated club", afaik
yes, please more details!
btw did you get the standard letter or a different one?
keep us posted!
Although me account had been reinstated, it seems that one of the channels is still suspended. I am not sure whether that website was the one where the problem occured in the first place. I cannot see anything wrong from my webstats and adsense stats.
We certainly can't be expected to just add the code and sit on our hands.
That's not good for either side, obviously.
I'm not real sure I should contact Google everytime I get 20 clicks in a day, as opposed to 1?
I think it is probably more like 2000 instead of 100.
Such good news is heard very rarely here indeed!
If your CTR is 2% and you have 100 visitors a day, then only 2 people will click on your ads. Next day, you might have 20,000 visitors as a result of TV advertising or such, and you would have 400 clicks.
Now, your clicks jumped from 2 to 400 - but also, your traffic jumped too. What remained stable is CTR, it stayed around 2%.
So what? Nobody can penalize you for unusual number of clicks, as long as your CTR stays stable; traffic will jump up and down.
Just e-mail Google and be sincere, they should reinstate your account (in my opinion).
Nobody can penalize you for unusual number of clicks, as long as your CTR stays stable; traffic will jump up and down.
I think CTR can certainly jump up... what if a new ad shows up that is particularly interesting or enticing? That alone can cause a fluctuation in CTR. I'm sure Google must account for this!
On the contrary, in DT7304's case, he clarified that it was only the CTR that went up. In his first post he also stated his suspicion that someone 'did' something to his website, validating G's observation that something 'extraordinary' needs to be explained. A 2000% increase in CTR is something that doesn't happen everyday. IMO, DT needs to do a lot more work (investigation/data analysis) than issuing an apology and assuring G of innocence in order to get reinstated.
