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AdSense problem, is it worth pursuing?

         

Gator

5:17 am on Apr 5, 2005 (gmt 0)

10+ Year Member



Hi All,

I've signed up for Google adsense on march 13th. Lucky day :) Anyway, I submitted my site for review with tech support as I was not sure about their policy compliancy. Significant part of my site is various knife reviews, but no knuckle or ballisongs prohibited in their TOS. Another part is Desert Eagle Pistol FAQ, and the rest is music, flashlight reviews, hi res pictures (knives, guns, etc).
I got reply that they've reviewed my site and it was ok with their policy. Ok, cool.
Adsense generated more earnings than I have anticipated and that was also coo. Then on march 31 I get email from their support stating that my site is disabled, but account is active so I can use it for my other sites. Email stated that Google won't allow chat sites, sites that draw traffic through cyber squatting, domain parking, cloaking, framing... I do none of those on my site. I asked what happened, got reply that they basically disabled my site because it is not compliant with their policy, namely no firearms, ammo sales or promotion, and same for knuckle knives, ballisongs...
I replied that I had no such content, unless they consider knife or ammo reviews as promotion. Got identical reply about policy, and at this point I strongly suspect that it is a bot answering emails, not a live tech. I sent email again, asking which parts of my site were against their policy so I could remove adds from those parts and leave wherever it was ok. After all I doubt kitchen knives, flashlights and music lyrics are banned. Got exactly the same reply, word to word. Obviously it is a bot...

So, I wanted to ask, is this all worth pursuing further, is there any other way to get through, or to be precise past that damn bot and talk to someone live who at least can tell me what's wrong?

Gator

5:37 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



What's up guys, I asked something wrong, or nobody had this problem ever?

qbert

5:44 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



I believe knife or ammo reviews may be considered an indirect form of advertisement, as reviews usually make readers aware of said product.

Gator

6:04 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



That's pretty bad if true. Even though those knives are not violating their policy which only prohibits knuckle and butterfly knives.
I can remove adds from ammo reviews, just I can never understand what's wrong with the whole thing, they won't tell so far..

petra

6:27 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



I bleive their T&C implies you cannot have firearms, ammo sales or promotion, and same for knuckle knives, ballisongs...content on the entire site showing adsense ads. so removing the ads from the said pages will not be enough.

Gator

9:05 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



Well, unless reviews are considered promo or sale I am clean. But how to find out. The thing is they(Google) did approve my site at first place... Same content and 2 weeks later it is not ok... Just frustrating.
Do they have aphone number or som eadvanced support to contact or I am stuck with that email bot?

clearvision

9:15 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



Why don't you just call them?

The other thing is, forward the email showing how you sent tech support an email to review site etc.

Calling and talking to them is always best.

robsynnott

9:21 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



They don't allow traffic thru domain parking and cybersquatting? There certainly seem to be enough users doing both...

Erm, I could see that they'd have legitimate problems with advertising on pages about weapons... Many of their large European markets are VERY much less gun-happy than the US, and it mightn't do their reputation any good. (And could be illegal in some juristictions; think it is here for example).
Rob.

jomaxx

9:59 pm on Apr 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



IMO reviews could be considered "promotion", and that is probably how Google are interpreting it. Even if you're not advertising one particular brand of knife, you're still promoting buying knives in general, facilitating the buying of knife weaponry, etc.

P.S. The TOS bars "Sales or promotion of certain weapons, such as firearms, ammunition, balisongs, butterfly knives, and brass knuckles" (emphasis added). That doesn't necessarily mean that every other weapon is OK.

Gator

10:46 pm on Apr 5, 2005 (gmt 0)

10+ Year Member



I wanted to call but where do I find their number? Can't dig on their support site so far. If anyone knows the number or appropriate link I'd really appreciate.

As for the gun promotion. The gun which isn't really reviewed on my site but I host its FAQ/Maintenance pages is the Desert Eagle Pistol, and that's the gun you see in every other Hollywood movie or even TV. Dunno if I can compete with that as a promoter.
Besides they do have adsense adds on bunh of military sites.

The only thing I can think of is ammo reviews for desert eagle. Making people "aware" :) Sigh. pathetic IMHO.

For knives while adsense was working it did display very content related sites selling outdoor knives, kitchen knives, etc. Since they accept adds for such stuff I can't imagine how mine was wrong then.

ZviJ

4:36 am on Apr 7, 2005 (gmt 0)

10+ Year Member



As an updaet. Submitted another etch support request. GOt the same bot like answer. We understadn you're disappointed however policy blah blah..
Does anyone know how to call them or somehow talk to human being in their support?

bts111

6:23 am on Apr 7, 2005 (gmt 0)

10+ Year Member



I would do as they say and build other sites to use your account.

Don't shoot yourself in the foot! he he

jomaxx

6:28 am on Apr 7, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



They may be canned responses but I doubt they are bots doing the responding.

Anyway what I did a couple of years ago was simply call up the main number in Mountain View and tell the operator who I needed to talk to. My problem was resolved immediately. Click on "About Google", then "Corporate Info", then "Address", and give it a try.

moneyraker

7:53 am on Apr 7, 2005 (gmt 0)

10+ Year Member



Just my 2 cents on this - if I were in the same boat, I'd probably just remove the articles related to guns, ammo, and knives and move on with my site. With global paranoia to terrorism on the rise, I am guessing that Google is probably trying to stay away from items that can be used in violence. Not everybody will agree with that approach, but I'd nonetheless consider being allowed to stay with Adsense a blessing. That's just an opinion.

ncw164x

9:40 am on Apr 7, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I agree with your opinion moneyraker being allowed to stay with Adsense is in fact a blessing, plus the amount per click for ad's about knives is not going to be worth more than a few cents.

Gator

4:39 pm on Apr 7, 2005 (gmt 0)

10+ Year Member



Thanks jomaxx.

As for the knife adds and such.

For one tonns of military sites have google adds. Second, google themselves have a lot of adds selling knives, self defence products, flashlights, etc.

And finally for the earnings, I made ~175 in 13 days I was up.
29$ was from fhashlight chanel;

28$ is hard to classify, ppl were clicking on the adds in image gallery which has lots of vrious pictures of all (guns, knives, flashlights, nuclear tests);

27$ was from Desert Eagle Pistol page.

And 21$ from knives. BTW, knives CTR was one of thie highest, 1.7%.

That money came form the adds Google was serving. So, they do make money on that industry just as many others.

Gator

4:49 pm on Apr 7, 2005 (gmt 0)

10+ Year Member



Minor correction.
Channel Data I gave above was for ~115$ since I've started using channels. So, in fact it was lessthan 10 days stats and 21$ from knoves was around 20% of 115$.

Just do a search on google for knife or folding knife or tactical knife and see how many adds will be displayed on google itself.