Forum Moderators: martinibuster

Message Too Old, No Replies

Hosting company displays Adsense on error pages

anyone else faced this? what did u do?

         

Sobriquet

4:14 am on Mar 30, 2005 (gmt 0)

10+ Year Member



One of my site's hosting provider has somehow set to show his adsense blocks on all error pages ( 404, 500 etc ).

I have my own google adsense on these sites.

I wonder what to do. I requested him a couple of times to remove it, but of no help.

Can this put me in problem with Google for my account?

What is your suggestion?

joshualane

4:28 am on Mar 30, 2005 (gmt 0)

10+ Year Member



Can't you just create your OWN error pages instead of displaying the default ones from your host?

no9t9

5:08 am on Mar 30, 2005 (gmt 0)

10+ Year Member



I don't think it will affect your adsense account because the hosting company adsense ads will be on their own publisher ID.

tebrino

6:17 am on Mar 30, 2005 (gmt 0)

10+ Year Member



Put this code in your .htaccess file and enjoy:

ErrorDocument 404 /404/index.html
ErrorDocument 500 /500/index.html
ErrorDocument 403 /403/index.html

Off course create the files first

Sobriquet

6:33 am on Mar 30, 2005 (gmt 0)

10+ Year Member



thanks for the suggestions. I shall code it accordingly.

btw, as adsense on error pages is against TOS, can google help if i tell this thing to them?
should i report? what do u all suggest.

jomaxx

7:44 am on Mar 30, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Depends. Is there anything displayed on the page besides the error message and the ad block? Is it a normal ad block, or something like the new adlinks?

Sobriquet

11:06 am on Mar 30, 2005 (gmt 0)

10+ Year Member



the error page displays ERROR 404: page not found, in a fancy graohic and the adsense leaderboard block.

matthewg

2:41 pm on Mar 30, 2005 (gmt 0)

10+ Year Member



Either, do what other people have said in the thread already.

Or, advise your hosting company to remove them as they are placing them on error pages which is against the TOS.


No Google ad may be placed on any non-content-based pages. This includes error, login, registration, "thank you" or welcome pages.

Sobriquet

6:00 pm on Mar 30, 2005 (gmt 0)

10+ Year Member



i suggested them a month ago to remove the adsense from error pages with no content. today i mailed him again. if he doesnt remove them or reply, i guess i wud need to take help of google.

jetteroheller

6:14 pm on Mar 30, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



This hosting is not trustworthy.

They breach the TOS by displaying AdSense on error pages.

What if they have on their server a software extension to replace Your publisher id, when serving ads to other countries?

How far ist the step from breaching Google AdSense TOS to this act?

jomaxx

6:21 pm on Mar 30, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



That seems unlikely.

Nonetheless I think you should get a new host. And because they can figure out who you are and could conceivably be reading this forum as well, I wouldn't report them to Google at least until you do so. After that's it's not your problem, and Google will find them soon enough anyway.

jetteroheller

6:53 pm on Mar 30, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Unlikely?

An inventor working together with one of my clients was very angry about banner ads on my clients web pages.

To calm him down, I and my client made a plan.
After this, I told the inventor, that I have removed the ads "Just only for You"

This meant I looked in my log files for his IP addresses and showed only not the ads for this IP addresses.

Some years later involved in a film project. The film team made an battle against each other. One lawyer ordered to erase the web site over the film. One other ordered the opposit.

Difficiult situation? No! Everyone got what he wanted.

jomaxx

12:29 am on Mar 31, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sure, and maybe Networks Solutions has secretly mirrored all our websites and routes our traffic there when we're asleep.

I'm not saying your scenario is impossible to implement. I'm saying it's a long long long way from trying to monetize 404 pages to engaging in what would clearly be a criminal conspiracy.

incrediBILL

12:36 am on Mar 31, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



as adsense on error pages is against TOS, can google help if i tell this thing to them?
should i report? what do u all suggest.

I'd rat them out as I think they are slime, but I would suggest moving to a new hosting company before you narc on your current host. Otherwise you might find yourself with one global 404 error, especially since you were already complaining it wouldn't take a rocket scientist to connect the dots.

fdmaster

4:14 pm on Mar 31, 2005 (gmt 0)

10+ Year Member



Looks like you have 3 options:
1. change hosting
2. make sure there are no error pages on your website
3. use .htacces tip from another post assuming that it works on your host.

Sobriquet

7:53 am on Apr 1, 2005 (gmt 0)

10+ Year Member



i am working on the sugestions and have taken the following actions

1) Reported the matter to hosting company and also to G. Also, send request to remove ads - emails to hosting company with BCC to G.

G say, investigating. Its been 3 days and the ads are still there. I hope an action would be taken soon.

2) I cant change hosting in a jiffy as i had taken a reseller package of about 1GB and has about 40 sites of my web hosting clients hosted. Thats a huge fix i am stuck into. ( can someone suggest a cheaper bulk windows host? )

3) I want G to not notice the ads on error pages and only after that I plan to remove the error pages and htaccess code. I shall then replace with my own error pages.

4) In the long run, I got to change my host.

jomaxx

8:43 am on Apr 1, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't understand point #3. If you're actually saying you are holding off on creating 404 pages until this is resolved, I don't see the logic in that. Every website should have custom error pages anyway.

I also don't understand why you took this to Google despite the fact that both incrediBILL and I suggested you arrange for new hosting first. As a website owner and as a reseller, you rely on your host's goodwill, not to mention financial stability.

Zygoot

11:10 am on Apr 1, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Don't forget to take backups of all of your data in case the webhost gets some 'hard disk problems'.

Sobriquet

5:47 am on Apr 2, 2005 (gmt 0)

10+ Year Member



I don't understand point #3. If you're actually saying you are holding off on creating 404 pages until this is resolved, I don't see the logic in that. Every website should have custom error pages anyway.

I am not holding the creation of error pages anymore :( My host is disallowing teh creation of custom error pages. ( i dont know how - i am not actually a hosting genius, but a design expert )
Every site should have custom error pages and this server is not allowing a custom error page as yet. When i tried to add a custom error page ( its a windows hosting ) ... it gave an error that I should add it only through my contrl panel. The cntrol panel 'disallows' custom error pages. I think the things are going to far with such a host.

I took it to Google expecting google to make the webhost understand that he is against TOS. I am assuming that G would issue a warning on his unfair practices.

I havent seen any action by either google or the hosting company as yet. I hope for an action soon.

By then, I am busy taking backups and shifting major sites from this host to another one. One by One.

I noticed a new thing this morning. ( i am in the east side of the world, very far from America ). I asked one of my american friends (in NY) to check the website in question. He could not browse it. I could see the website. It gave me a doubt that the host had blocked US IP's to avoid Googles' investigation of what all he is doing? What is your opinion on this? is this possible?

jetteroheller

10:46 am on Apr 2, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Make screen shots from the error page.

Is a lawyer under Your friends? Make there also a screen shot.

Tell Google, that a friend in US sees something else than You.

Windows hosting is really the last. Usual more expensive, because more work intensive. My host takes double for windows hosting, but who would want it?

I wrote You a personal message about the hosting company, I am using since 1996.

Other questions:

Do You have referer log files?
Do You have all the log files easy to download in compressed form every month?
Onw cgi?
SSI Server Side Includes?

ScadSense

4:37 pm on Apr 2, 2005 (gmt 0)



There are more and more hosts offering a "managed server" type of hosting at "dedicated server" pricing. The traditional managed server used to be 2 or 3 times more than plain old vanilla, and still can be.

But to reduce the hassle and time factor (for those who don't want to a sysadmin full-time), you should be able to get a dedicated server with built-in backup, uptime guarantees, etc. with only a 10 or 20 dollar (or pound) surcharge per month over a plain-vanilla dedicated. And, it would come with a reseller-type of panel setup. If you have a lot of custom mods and code running it may not work for you, but if you have a bunch of sites with some cgi, you will get root or near-root access and full customizing of error pages.