Forum Moderators: martinibuster
[edited by: AranviL at 12:26 am (utc) on Jan. 8, 2005]
Something which we all fear, yet assume that there are very few cases of cancellations without cause.
Posting here really won't help though, you must try and contact Google regarding this issue, and if they don't reply then they must have a certain degree of confidence that their initial decision to cancel your account was correct.
What country are you in, as a matter of interest?
What was the reason of that question?
I repeat again, I didn't do anything wrong...
AranviL: Welcome to WW.
I’m sure you are truthful when you say that you didn’t do anything wrong, but you have to remember that click fraud is a violation of the AdSense TOS, even if you didn’t participant or encourage it in any way. If click fraud happened on your site (according to Google), Google has the right to close the account. Unfortunately, you are the one hurt.
Google’s first duty has to be with the advertisers. If they don’t aggressively close sites that have a history of click fraud, the entire AdWord program would be in jeopardy.
One thing Google needs to improve is communication. Giving you little or no warning that a problem exists and then not responding to your emails is not very “customer centric.” Still, I’d keep after them. One or two forum members have reported getting their accounts reinstated.
You say you didn't do anything "illegal".
Did you perhaps click on an ad once? Or maybe several times?
Did you ask others to do that?
Was there any reason that Google gave for shutting your account?
If someone in India builds a mesothelioma web site and puts up adsense, G knows this. And if the clicks suddenly appear from 15 miles away, G knows this as well.
much easier to spot I imagine.
Note: I understand english well but I don't speak well like that so I know my writing doesn't very good... You don't need to comment on my english... Our subject is different and please help me about that if you can...
This is an observation and not meant to be derogatory.
Although we can understand your frustration, there is nothing anyone here can do to help you. Nobody has advice on this, certainly not advice that is ethical. Even so, I don't think there is one of us here that doesn't live in the fear that this will happen to them.
Chico_LocoWhat country are you in, as a matter of interest?
ownerrimsound familiar? new poster, english is obviously not the first language. this "phenomenon" seems to repeat fairly often
Note: I understand english well but I don't speak well like that so I know my writing doesn't very good... You don't need to comment on my english... Our subject is different and please help me about that if you can...
hmmm...I really dont want to write any thing which would...start comments on my english skills..but just a point i read somewhere...recently a survey was conducted by a british orgn. and they found people belonging to non speaking nations have somehow finer command over english in terms of use of tenses and grammar...
Like wise this has been noticed in our country where style and language changes after every few hundred KM distance or so..the childrens belonging to different areas and having different mother tougue get better scores then there counterparts having the same very language as mother tongue...
[edited]I really don't want to suggest something negative.......just keep chiling and enjoy [/edited]
recently a survey was conducted by a british orgn. and they found people belonging to non speaking nations have somehow finer command over english in terms of use of tenses and grammar...
I know - this is veering off topic.
I am English. I know that many people have English as a second language, and are bilingual. However, I really doubt that the statement that people who have English as a second language use tenses and grammar better than people who have English as their first language is true. I accept that there are English people who have a poor command of the English language - specifically anybody who appears on daytime TV shows :). If you are comparing that type of person to a business person who uses English to do business with then there is no comparison - the statement would be true. But it's not a universal truth - some of us English people can speak the language properly!
It is not the case that everybody who speaks English as a second language speaks it better than native speakers. Nor it is true that all native English speakers are poor at their own language. What I do believe is fact is that there are more people in third world countries, like India - where I come from, who speak and write articulately in English than there are here in the UK.
And, that's it's very rare to find someone in the UK who's under 25 and speaks "proper". It's a constant battle when my nephews and nieces come over. I cringe when they speak in front of my little kids using a b*stardised concoction of pidgin, estuary and the American high school you know, like, "Oh My God" apology for communication. Sadly, their teachers often don't seem to be any better.
But, a lot of British people I deal with on a daily basis do speak and write well.
The point was not about your English. You need to realise that when Google say "fraudulent clicks" they don't necessarily mean fraudulent clicks. Whatever the real reason for them closing your account they won't tell you, they will just call it fraudulent clicks. It has always been that way.
The grammatical mistakes in your post are typical of speakers from the Indian sub-continent. If your site was about the New York Yankees and got clicks predominantly from Indian IPs you could get the "fraudulent click" message from Google. It could just be that the advertisers who were getting clicks from your site were not converting those to sales. There could be other reasons.
If I were Google, small accounts in low-wage countries would be a caution flag. But I suspect that other factors are more important. Did that $30 come from 6 clicks/day, or 600?
And getting your verb tenses right is PART of grammar! :)
Do people agree with me or no?
Giving you little or no warning that a problem exists and then not responding to your emails is not very “customer centric.”
Adsense publishers are not Google's "customers." Google's customers are searchers and advertisers.
Sadly, their teachers often don't seem to be any better.
The fact is that of the three largest influences on language development and refinement (especially oral language), teachers don't even rank. Peers, media, and parents (or home) are the top oral language sources. In addition, in the US at least, the school system has almost nothing to do with teaching students how to speak. We teach them how to write, and, ideally, in learning how to write proper English they also pick up some proper speaking habits, but this is not necessarily true. An hour or two a day of school instruction isn't enough to overcome the constant influence of friends, TV, music, and parents who speak poorly.
Language is a factor of environment, and when most of the environmental input is improper English, improper English is what you get.
Conversely, those who learn English as a second language usually learn their spoken English in the same way that native speakers learn written English, meaning there is an emphasis on grammar, syntax, verb tense, vocabulary, etc. It's structured school learning VS organic, environmental learning. So I think it is very likely that non-native speakers wind up with a much stronger grasp of English in a grammatical and syntactical sense.
cEM
hmm ..Diamond girl..peeping into users info..that's not cool
The only user info that Diamondgirl could have "peeped into" was the User Profile, and that's intended to be viewed by other members.
What I can see is that a weakness in English may cause the person hardly to understand the small prints in TOS. If you do not read or understand the AdSense's TOS, you might violate it without knowing.
The person's language or nationality has nothing to do with fraudulent clicks.
Maybe not inherently, but if statistical analysis suggests that there's a greater likelihood of invalid clicks or nonconverting referrals from a certain country or region, publishers in those areas may be less likely to get the benefit of the doubt.
What I can see is that a weakness in English may cause the person hardly to understand the small prints in TOS. If you do not read or understand the AdSense's TOS, you might violate it without knowing.
That's certainly true, but the burden is still on the publisher to know the rules. As the legal cliche says, "Ignorance of the law is no excuse."
What I can see is that a weakness in English may cause the person hardly to understand the small prints in TOS. If you do not read or understand the AdSense's TOS, you might violate it without knowing.
What's hard to understand? Don't click on your own ads. Don't hire someone else to click on your own ads.
There's not a lot of gray area there.
I think one of the implied statements here is that there is some profiling going on in the Googleplex. But it is what it is. This is not a civil rights scenario playing out. Google is a business, they do what they have to do to protect themselves from those without business ethics.
Like it, don't like, don't care. Nothing can be done about it.
And
I have to agree with the previous poster (and is what I was trying to hint at in a previous post myself). I am an American living in 1 of the countries he mentioned and he is absolutely right - routine business is done on a whole different level then what's considered ethical and normal in the US.
Here, everyone is trying to cheat each other ALL THE TIME. It's the normal way of doing business. It's just how things are done. There is no business done, from selling a car to buying real estate to shopping in the vegatable market - where there isn't someone trying to cheat the other. Especially if you are a foreigner.
Business ethics is a tough lesson to learn for some countries. I doubt they'll ever understand it where I type this from. If they remain a poor nation forever, they'll only have themselves to blame - but they won't see it that way.
Third world countries getting into the Global Economy have a lot to learn if they want to do business and move with the electronic herd. Making cheap products with cheap labor is NOT the most important lesson. That's just a selling point that's shared with a dozen other countries.
IMO it all comes down to business ethics. Without solid core business ethics, Moody's and other's will downgrade the country's bond ratings and the investors move out, not in. Said country will go further down the tubes and the electronic herd will move on to somewhere else.
What does this have to do with adsense? Nothing other then Adsense is the stage where the difference in business ethics between certain nations and certain parts of the world is played out.
[edited by: Jenstar at 10:52 pm (utc) on Jan. 9, 2005]
[icgg.org...]
You can contact Google and request they look at your account again. You can offer your logs for the days they believe fraudulent clicks occurred - they have examined a website's logs and reinstated a publisher in the past, so it can be done.
If you have any idea on what may have occurred - let them know.
And be polite :) Getting angry with AdSense won't get you anywhere, I am sure ;)
The issue of race / nationality is NOT an issue, any further discussion will be removed as off-topic. Thanks!
This is a discrimination and being unfair.
It sounds like this guy did everything I would have done: He notified google that there might be a problem in advance, demonstrating good faith in my opinion, and ensuring that Google would be able to correct the count so as not to overbill any advertisers.
If that's not enough to have your account remain open, what is? What can I do so that this doesn't happen to me?
