Forum Moderators: martinibuster
I quickly fixed the page they were refering to and replied per their instructions.
Can anyone tell me how long it will take until my account is serving ads again? It's a shame they suspend all the good pages/sites in compliance on my account along with the one page page/site. You'd think they could just throw on a filter for one specific url.
What did they say about the content? What is your violation?
Encouraging Clicks?
Adult contents?
This happened because I was using a template and the adsense code was being inserted into pages that had virtually nothing on them (for now) but apparently people were naviating to.
Completely unintentional but I can see why they might have a problem with that.
Strangely enough I am now seeing ads, but my stats seem to have frozen for the day.
(there is no case number anywhere in the email or in the headers that I can see)
This happened because I was using a template and the adsense code was being inserted into pages that had virtually nothing on them (for now) but apparently people were naviating to.
I got one of these emails for the same reason you did, my templated site was showing pages with no content.
are you sure that is the whole story? check the email again to see if they said something else.
It is possible that somebody reported you. The machine can not pick you up.
The ID i am talking about is something like
KWDE-32323WDDS-WEDSDSF
It is an ID used by CRM or helpdesk software. You will see it in the subject or in the message body or hidden in the header.
I do want to follow your case, as I am interested in learning how google take on people for what reason. It seems except Asking For Clicks, or Robot Clicks, google only ban certain pages, not the whoel account.
In the past, in your case, google will just display Public Ads on your site.
How it is getting theme-based ads at the very least is a weakness in G's part. But they caught it.
that is the smallest of the smallest mistakes.
That is why they are giving the publisher a chance to clean up the site and not booting them immediately. Only shows the fairness of G -- despite what many thinks in this forum
If the adsense codes were posted in the blank pages and navigation bars direct your site visitors to these blank pages, it is obvious that you only wanted them to (possibly) click on the ads.
There is a good chance you have never run a large, semi-automated website so I will be more gentle in reply than you were in preducially judging me.
If you have content inserted from a database or from external sources in an automated fashion, it is perfectly possible to accidently have blank pages that persist for days, weeks even, until noticed by chance or a 3rd party pointing it out.
A "templated" website means it is generated from a standard form. The adsense code is inserted into every page no matter what.
Here's an easier to understand example of how you can have adsense on a page with no meaningful content. Let's say you have a forum, or even a blog, that uses adsense next to each thread. Now let's say someone goes in and posts a message. Adsense then scans that page and starts displaying ads based on that message. Then the person decides what they said was wrong or a dupe and they go in and delete the content of the message. Well it's a huge forum so 100's of people go in and look at that thread. But nothing is there, yet ads are showing. People click on the ads. There is no way you intended that to happen. It's a page without content, displaying adsense and people are clicking anyway cause there is little else to see.
I just noticed my stats have updated slightly. So either they saw my fix and allowed the ads to resume, or they realized it was an innocent mistake. Maybe the day has to finish out. I've never had this happen so I dunno, hence asking for other experiences.
ps. there really is no case number or help desk code inserted, I double checked. I know it's a real email from Google cause they used my special adsense email and addressed me by first name. (There is a buried complex number next to the word JavaMail in the email which may help route it back to the agent that did the analysis.)
It is probably important to point out that this email was alot more "easygoing" than some of the other posts I have read around here. This may just be Google saying "look we know you didn't mean harm, but we have to enforce the rules".
if they can not find much content, then the adsense should not be displayed.
are you sure that is the whole story?
Many webmasters have received this same warning that amznVibe received, for the simple fact of there not being enough content on the page. This has popped up numerous times in the past couple of months. Yes, AdSense ads will often display on the page (using the nav/header/footer text for example, or showing themed ads), but the point is that there is no useful content for a visitor on that page.
And it is common for webmasters to do this - without deliberate intentions to try and cheat AdSense. When updating or adding new changes, it can be quite easy to upload a page with little or no content other than header/footer/navigation. These are often done for placeholders for future content. Or the forums with a post that someone decides to remove. And also as amznVibe said, the intentions were not there for anyone to happen to view those page prior to the actual content being added.
That is a violation. You are putting a code in a blank page. Definitely a no-no. There is no content, no nothing in the page -- just the ads.
There are reasons to do it with out breaking the rules. You do know what SSI is, right?! They once E-mailed me about that cause some how the page had been loged (a cgi file, not txt) and I told them about SSI and of course they understood.
Here's an easier to understand example of how you can have adsense on a page with no meaningful content. Let's say you have a forum, or even a blog, that uses adsense next to each thread. Now let's say someone goes in and posts a message. Adsense then scans that page and starts displaying ads based on that message. Then the person decides what they said was wrong or a dupe and they go in and delete the content of the message. Well it's a huge forum so 100's of people go in and look at that thread. But nothing is there, yet ads are showing. People click on the ads. There is no way you intended that to happen. It's a page without content, displaying adsense and people are clicking anyway cause there is little else to see.
Exactly. It is not an intentional page, it is in fact a page which the admin deleted when he sees it, BUT for some period of time that page exsists.
Google has the absolutely right to say "Hey, get rid of my ad on that page, or get rid of that page". However to suggest that google will ban a site EVERY TIME this infraction occurs is stupidity.
Why? Because if this was true, AmznVibe just described a way to ban 80% of my competition from adsense. Google isn't that stupid.
There are reasons to do it with out breaking the rules. You do know what SSI is, right?!
Yes, Jesse_Smith. I DO know SSI.
Perhaps with Adsense and G constantly watching our pages, we need to be more vigilant if we are using these tools and we are inadvertently creating pages we must not. But this case only proves that G can be very reasonable and will not just kick out publishers from the program "on a whim" as some paranoid publishers are saying in the "Terrified by G?" thread.
I wrote back to them and asked them to tell me the page, because as far as I was aware I had no pre-filled searchboxes.
They told me it was:
[mysite.com...]
I deleted the page and then wrote back to them to tell them that when AdSense for Search was first introduced, I had modified the suggested code, posted it on a sample orphan page - that's why I called it "google.html" - and asked them to review it for acceptability. At that time they had written back and said that pre-filling the searchbox was unacceptable, so when I subsequently deployed searchboxes across my site, I did not fill in the query box.
I told them that the offending page, now deleted, had been a page "for their eyes only" and had never been linked to from the rest of the site.
They wrote back to me to thank me for my explanation and to tell me that there were no further problems.
All in all, a very civil exchange.
Now I am not sure the ads were ever turned off during this time. My per click income is way down since that first email but now I am starting to suspect its the "end of month" shutdown by advertisers who have blown their budget.
Thanks for the advice and encouragement from others (recently) here.
I'm glad this worked out well for you.
I also want to thank you for posting the results. It helps to offset some of the negative postings about account suspensions, etc.
