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Now this month I have two payment approvals 7 days apart, I have a right to be worried and assume either double payment has been processed and one of the checks will have to be stopped or another lengthy payment delay or both.
It's not satisfactory.
see, this is what irritates me. first of all, there have been too many payment "issues" in the last few months. But more irritating to me, is if there is an "issue", then COMMUNICATE with us, for goodness sake. how hard it is to create a quick email and pop it off to the publishers, saying "gee, we're sorry, we've got an issue and are working to correct it. the 23rd is the correct date". sheesh. Customer Service 101.
how hard it is to create a quick email and pop it off to the publishers, saying "gee, we're sorry, we've got an issue and are working to correct it. the 23rd is the correct date".
Or to just put a message in the AdSense publisher web interface.
If the 23rd is the correct date, and not the 16th, then Google should have sent an email after the approved payments started showing up on the 16th. It was only after the duplicated date showed up on the 23rd that anyone was even aware there *was* a problem. However Google had known at least a week by then.
The main thing, for me at least, is that the money always comes through in the end :)
I would categorize their behavior as fraudulent (assuming the checks will arrive well after the 30 day obligation has passed)
I think their only obligation is to *send* the payments within 30 days. So as long as the payment is *sent* by June 30, then I wouldn't think anything fraudulent is going on.
If the payments weren't sent until well into July, you'd probably see a much larger uproar.