Forum Moderators: martinibuster
Very recently my account was disabled with the reason of Invalid Click . But i am very sure, i have not involved myself into suck clicking activity as i am very much aware of the consequences.
Is there a way i can talk to them and get it back again?
Thanks for your time
Cheers
To judge from this forum there's been a real spate of people getting kicked out over the past week or so. Idle speculation: I wonder if this is connected to the fact that reporting delays have been a lot longer recently? Maybe Google have added a new level of analysis to their fraud detection algorithm?
Thanks for your replies.
Yes, i have now writtem to them explaining them my side of things.
I have beena great proponent of google all along and this is what i get back in return. It feels soo very bad when you are penalised for no fault of your?
I'll wait and see, if they reply back and do enable my account back. hope they do.
Thanks for your valuable time.
Cheers
Raj
If it's decided that fraudulent activity exists, the next step is to send a warning email to the publisher, not a termination letter. Immediate terminations only occur when severe fraudulent activity has occured.
[webmasterworld.com...] message #19
Is this still true or has the policy changed? If the above procedure is still in place those of us who are carefully following the TOS should be able to quit worrying about suspension with no warning.
But we seem to be getting so many people coming here and saying they were suddenly suspended that one has to wonder.
I wonder if some clicks are overlooked if you also spend 10 grand a month on AdWords.
Is this still true or has the policy changed? If the above procedure is still in place those of us who are carefully following the TOS should be able to quit worrying about suspension with no warning.
What AdSenseAdvisor says in that msg is false.
They can ban you for whatever reason without warning and without explanations.
They have banned me without warning and no explanations (i wrote them 2 times with no reply).
I even had the googlesyndication ips blocked.
No family and friends clicks, no logging in from different computers.
I call it arrogance.
Again i believe adsense is a great program but if you make money with them consider it a bonus, you never know.
For those who come here saying they received no email warnings beforehand, they must have fallen under the "severe fraudulent activity" category. As factornumberone said, that G does not even respond to his queries so G must think that it was really bad. Probably little chance of reinstatement.
I think it was asked before but I am not sure of the answer - of those terminated, did their monthly revenues range from:
$99 or below
$100-499
$500-999
$999-4,999
or $5,000 and above
You have to treat every customer as they are number one and they don't come close to doing that.
Mixed up. Google is your customer.
Were you targeting high value keyword?
Could a friend have been trying to help you?
Do other people use your computer?
Did you login to adsense from multiple computers?
Is it possible that you received a lot of clicks from a foreign country?
Do you use a discussion forum on your site?
Did you "buy" traffic?
Were you targeting high value keyword? - NOPE, extremely low value-highest ever click was 8 cents
Could a friend have been trying to help you? -always difficult to say but extremely unlikely, very few of his friends are interested in computers(I know, I know)
Do other people use your computer? - NOPE, own computer, own FIXED IP
Did you login to adsense from multiple computers? -NOPE, always same computer, same IP
Is it possible that you received a lot of clicks from a foreign country? _again not sure, only used google stats which aren't exactly comprehensive although maximum clicks were 20 per day so don't think that was it
Do you use a discussion forum on your site? No forum of any kind
Did you "buy" traffic? - No
didn't use any other ad monitoring software- he wouldn't know how to
That's an interesting list. I would love to see others who have been banned answer those questions.
MQ
Were you targeting high value keyword?
I wouldn't say so... most ever was 50 cents per click.
Could a friend have been trying to help you?
No, honestly my friends arent very computer savy.. they use their computer to email and thats pretty much it.
Do other people use your computer?
Thats like letting someone drive your Ferarri... NO!
Did you login to adsense from multiple computers?
Yes.
Is it possible that you received a lot of clicks from a foreign country?
Sure, mabye 35% of my traffic is foriegn.
Do you use a discussion forum on your site?
Yes.
Did you "buy" traffic?
No.
All in all it was upsetting but hey it's just a game for google... and in case you wondered they do NOT refund AdWords publishers when they kick you out ;) I contacted one of the main sites that was used in our ads and asked if they were refunded for our last month (we were kicked out on the 30th with over 15,000 dollars on hold), and they told me no :)
Google... Shame on you...
*removes his google toolbar and replaces it with the MSN toolbar*
Anyone have a better option for an IE toolbar? :)
Did you see a huge surge of click-thru rate or traffic before you are kicked?
What kind of industry are you in? If you don't mind sharing...
...and in case you wondered they do NOT refund AdWords publishers when they kick you out ;) I contacted one of the main sites that was used in our ads and asked if they were refunded for our last month (we were kicked out on the 30th with over 15,000 dollars on hold), and they told me no :)
How do you know these clicks were charged in the first place? Perhaps the system 'caught' the suspicious activity, suspended your account and never charged the advertiser.
and in case you wondered they do NOT refund AdWords publishers when they kick you out
I have received a refund from Adwords for clicks they determined to be fraudulent - I did not contact Adwords about it prior. It does not say when the fraudulent clicks were made, but I do not think all clicks would be refunded instantly - they may just refund the fraudulent ones. Perhaps the one advertiser did not receive any fraudulent clicks, or the fraudulent ones may not have been credited yet.
Retalin, are you certain that AdSense is not paying you for all but the invalid clicks? Because you were suspended in May, they wouldn't be processing checks for May's earnings until later this month. You should confirm this with Google.
When publishers have this kind of anxiety about their "business partner", that's not a good sign for the future.
They are your customer *not* business partner.
Yes, customers may stop spending at any time and for any reason (even unfair ones).
Google is not just comming in a "buying" something.
umm, yes they are - advertising space on your site.
Generally it is the party *paying* that is considered the customer. Bill Gates treats his *customers* well because they *pay* him.
I imagine he treats his *suppliers* less well (as they do not pay him), especially the suppliers for which he has *many* alternative suppliers.
I can assure you that Google treats its true customers (the advertisers) quite well.
But semantics aside, they have a vested interest being very selective (even brutal) in choosing publisher sites.
I just think it very odd how many publisher's (it seems) seem to think G should treat them defferentially.
It is business.....you'll get defferential treatment if you are *valuable* to them.
