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disabled AdSense account?

Do Google re-activate disabled AdSense accounts?

         

phillo

10:13 pm on May 12, 2004 (gmt 0)

10+ Year Member



I have had a real problem with AdSense --- after about 7 days of working perfectly Google disabled my account claiming that I had a fraudulent click on my account. I explained the whole situation, telling them that it was a completely genuine, one off mistake intended to merely test the system. But after several emails to and fro they are still not allowing me to re-apply or re-activate the account. It really does seem heavy handed --- for what was a mistake, nothing more.

Has anyone managed to convince Google to re-activate an account or can anyone suggest an approach to getting Google to let me back into the program?

it is very frustrating --- i mean it would be different if i was trying to rip them off --- but it's quite the opposite. A completely genuiine error that i'm sure many first time AdSense members must have stumbled over.

expert_21

2:23 am on May 15, 2004 (gmt 0)

10+ Year Member



agreed with go4ram01. Google isn't in the wrong side here.

annej

3:38 am on May 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



phillo, How many times did you click? I can't imagine Google would waste their time even looking at just one click.

The other thing I wonder is if they are more concerned if the clicks are high cost clicks.

phillo

4:44 am on May 15, 2004 (gmt 0)

10+ Year Member



well, it was certainly only 2 clicks at very most --- if that. i am checking server logs to find out precisely.

but another possibility is that, as i was acting as webmaster to a client [the actual owner of the domain]and he may well have clicked ads, which google deemed illegal. it is possible. it's something i need to check up on.

it certainly raises a point that webmasters should inform clients, whom they maybe acting on behalf of, not to allow anyone to click links, from their own PC, for fear of being deemed fraudulent by association with the domain.

dvduval

5:22 am on May 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I might add that you should not encourage others to click on ads either. I run a forum. I have a private Moderator's Forum. I told the moderators I was running the ads to help pay for hosting. Next thing I know they are saying they will click on the ads to "help me". This is right after I read this:
[adwords.google.com...]
Google can tell if you are receiving fraudulent clicks if your conversion rate is too low.
I also read some threads about people getting banned here for no known reason. I sent all the moderators a personalized message telling them DO NOT click on the ads to help me!

I feel that as an adwords publisher, you almost have to educate people who use your site on a daily basis on not clicking the ads too often (or if they do, they darn well better buy something sometimes).

Have any of you had to do something similar?

dvduval

5:40 am on May 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



For some reason this thread is not appearing on recent topics.

annej

2:03 pm on May 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



i was acting as webmaster to a client [the actual owner of the domain]and he may well have clicked ads, which google deemed illegal.

Hmmm, that would make more sense. It will be interesting to hear what you find out from your client.

jomaxx

5:12 pm on May 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Boy, that's an excellent reason to never manage another person's AdSense account, or even log in to it. And to never let another person touch your account.

Depending on the relationship between you and what exactly happened, they may have been harmed by your actions, or you may have been harmed by their actions. And Google isn't likely to give you any help sorting it out.

go4ram01

9:41 pm on May 15, 2004 (gmt 0)

10+ Year Member



Your google adsense gone now. Right?. I am 100000% sure there is fully mistake is your side only. Google will not become a billionair by just not giving your money.

So better leave this worry. Just go for some other ads like bidclix for only that domain.

Get some other domain and get google adsense . Don't hide anything like your real name and address. Just apply they will approve and enjoy your life.

Infuture : You can add the adsense code of second account in the first domain and wait thether google is objecting or not. Most probably they won't object thinking that first website is a rejected one. If at all they think negatively they will tell you to remove your code from that domain only. THEY WILL NEVER DISABLE YOUR ACCOUNT FOR PUTTING YOUR SECOND ACCOUNT CODE IN YOUR FIRST DOMAIN PAGE.

Jenstar

11:24 pm on May 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You can add the adsense code of second account in the first domain and wait thether google is objecting or not. Most probably they won't object thinking that first website is a rejected one. If at all they think negatively they will tell you to remove your code from that domain only.

When an account is suspended, all domains that ran AdSense on that account have a manual block placed on the domain. If you used AdSense on 15 different domains and the account was suspended, all 15 domains will be blocked from running AdSense in the future. This block is also placed on all sites that have applied to AdSense but were rejected. This means you can place the AdSense code on the site, but all you will ever see is a blank space where the ads should appear. The domain will not show ads/PSAs/altads until Google AdSense manually lifts the block.

THEY WILL NEVER DISABLE YOUR ACCOUNT FOR PUTTING YOUR SECOND ACCOUNT CODE IN YOUR FIRST DOMAIN PAGE.

Yes, they can, they will and they have done so.

Get some other domain and get google adsense . Don't hide anything like your real name and address. Just apply they will approve and enjoy your life.

More than one person has applied for another AdSense account after being suspended, but even one detail that matches is enough for them to reject subsequent applications. This includes name, mailing address, domains, contact information, tax information, and even IP address. So using the same name and address is an automatic rejection, unless it falls through the cracks somewhere - one person did manage to slip through the cracks, but was then suspended two days later because his account was associated with a previously suspended account.

wertwert

2:57 am on May 16, 2004 (gmt 0)

10+ Year Member



just wanted to add about mail address in addition to everything Jenstar mentioned - area code for Canada. Proven. (in big cities it's just a block of buildings - good enough for google)

jomaxx

6:35 am on May 16, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I assume you mean postal code, rather than anything to do with the telephone number?

wertwert

3:01 am on May 17, 2004 (gmt 0)

10+ Year Member



yes, postal code

suidas

6:26 am on May 17, 2004 (gmt 0)

10+ Year Member



Let me second the notion of allowing publishers to enter IPs for which click's "don't count." I can think of another reason: I write my content because I want to, not to snag high-priced keywords. I'm *interested* in my advertisers--probably the best lead they could ever get.

A better reason: Emails to and fro costs money. By automating IPs to receive "test" clicks, you cut out an excuse. Every excuse you eliminate saves you transaction money.

I can see one issue: not everyone has a static IP, and they'll probably get idiots who enter their current IP, and then merrily click their own ads later thinking they're safe

How about this: If a user logs in to check his numbers a few times in a row from the same IP, offer him the option of putting that IP on a list of "test" IPs?

jomaxx

7:33 am on May 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I think you're right that people (but not just "idiots") would click like crazy, and discover later that they had entered it wrong, or their IP had changed, or whatever. At least that would become the new most popular excuse whenever someone gets kicked out. If anything, IMO, it would do more harm than the "click nothing" rule.

jquick

7:49 am on May 17, 2004 (gmt 0)

10+ Year Member



You have a good point there, but I would like to think that Google can automatically detect the person's IP without needing the publishers to enter it. After a few times, Google can give publishers a choice to have that IP as test or not.
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