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What do you consider a healthy CTR?

What to aim for in terms of click through rates

         

TheDave

1:15 am on Jan 18, 2004 (gmt 0)

10+ Year Member



I don't want to know what your CTR is (it's against google's policies to discuss actual figures) but I'd be interested to know what you would consider to be a normal, healthy CTR?

For example, I would imagine 0 - 0.5% is underperforming, 0.5%-2.0% is about average and 2%-5% is doing great and anything over 10% is going to raise some flags. What do you think?

europeforvisitors

1:30 am on Jan 18, 2004 (gmt 0)



I think it depends entirely on the site. A small site that's focused on a single commercial topic will have a higher CTR than a large site with a wide range of subtopics, all other things being equal.

To use an example, I could slash my 3,500+ pages down to a few hundred carefully selected pages, and my CTR would rise significantly. But my site would generate fewer AdSense impressions (not to mention affiliate sales), and I'd earn less revenue.

The bottom line is that your bottom line (not your CTR) is what counts.

Marcia

1:33 am on Jan 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



OK Dave, let's take a little side trip on this for starters with a loaded question. If there's poor or good CTR is it because of the quality of the pages, or because of how good Google is with placing ads that are properly targeted?

One more - wouldn't it depend to some degree on how narrow or broad the search terms were that people arrived at the site for, assuming they came in from a search engine?

<added>
I was typing as EFV posted, I think he pretty well covered this second one and gave us a good start.
</added>

You forgot to give your rating for a 5-10% CTR! And while I wouldn't tell what mine is and can only guess at which pages are higher or lower on any sites, I do know that the numbers vary from day to day. That is the range I'd like as a targeted goal given a choice in the matter, which of course we don't have.

My blind guess as an overall for all types of sites is that 3-5% would be respectable and acceptable, and that anything lower would warrant taking a good look at how the pages are done and whether, if they happen to be product pages, they have a history of conversion to sales.

I do wonder to what degree conversion factors come into play with how poorly or well pages are doing with AdSense CTR.

irock

2:34 am on Jan 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



it really depends on site topic. I think your generalization doesn't really give you anything conclusive on this particular topic of 'healthy CTR.'

robho

3:09 am on Jan 18, 2004 (gmt 0)

10+ Year Member



As others have mentioned, the CTR doesn't really matter. If your site is good, the visitor would probably read more pages before clicking on an ad (if they ever do). Rather than CTR, the "percentage of visitors leaving via an ad" is an important stat (but not THE most important one: total revenue).

For example, I get a fairly low CTR on a large Adsense site (tens of thousands of pages), partly because each visitor reads plenty of pages. Still, the net effect is a healthy proportion (double digit percentage) leave via an ad, despite the dismal CTR. The low CTR isn't because they don't leave via an ad, it's because they read lots first.

TheDave

3:24 am on Jan 18, 2004 (gmt 0)

10+ Year Member



Thanks for you replies. What I am really looking for is a benchmark, but I guess due to the huge number of factors involved, there really can be none (which I kinda knew anyway). Does anyone have any tips as to how I can monitor and improve my adwords performance, or do I just leave it to nature?

TheDave

3:43 am on Jan 18, 2004 (gmt 0)

10+ Year Member



That's a good idea and it's not hard to figure out either. You just need to calculate it yourself from a set of visitor stats you trust (ie remove all robots etc.)

Would stating a CPV be a violation of the adsense terms, given that you aren't telling how many clicks and visitors you get?

edit-

Just going back to what Marcia said, whether or not they are product related pages is going to have a huge impact on CTR. I'm purely in the information sector, about as far from products as it gets, unfortunately :P So my estimations of what normal traffic will be is going to be a lot lower.

dflayfield

4:00 am on Jan 18, 2004 (gmt 0)

10+ Year Member



I started with what I considered a fairly dismal CTR but saw the potential in AdSense and became determined to improve my CTR.

Now, there are many threads here that talk about improving CTR, but here is what I think is important (at least for my site).

Page Variables

1. Page Title
2. File name
3. Keywords in content (as close to the top as possible)
4. Header text
5. Link text
6. A good site map that will lead Googlebot to every page of your site w/AdSense code(from what I have learned there are 2 ways of getting relevant ads served - 1)page already indexed by Google or 2)have the page called with the AdSense code in it, then the bot will automatically come)

Ad Variables

1. Leaderboards have the highest CTR (at least for me)
2. Place them above the fold (as close to the top as possible)
3. Some say color plays a role but I have not found this. I have had the same color (fitting with theme of site) since inception and CTR has only improved.

User Variables

1. VERY IMPORTANT - I have found that if you have highly targeted users your CTR can soar. My site covers a mainstream industry but that's all it covers. I get decent traffic naturally but I also buy about 5,000 clicks per day. On days when I have paused my ad campaigns I have seen CTR fall by as much as 40%. At first I thought it was just a coincidence but after some further testing I am sure that this trend is due to the fact that the users I am buying are more targeted searchers than those coming in naturally. Moral of the story is the type of user has as much to do with CTR as anything. If you can bring someone to the site that is actively searching for red widgets and you can direct them to a page that shows ads title red widgets, guess what 9 times out of 10 they will click the ad.

Bottom line. You have to experiment. After about three months of experimenting I have settled into what I think is a great format and possibly the ceiling for my CTR.

Macro

11:56 am on Jan 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Threads like this keep coming up again and again with tiresome frequency. With an intial disclaimer that the poster doesn't intend to break any Adsense TOS he then proceeds to find a way of breaking it in spirit.

Further, why is it so difficult for people to understand that there is no such thing as an average CTR they should aspire to? Sites are so different that CTRs of 0.5 are high on some sites and CTRs of 10.0 are LOW on others (Yes, that is a fact)

<snip>

If there's poor or good CTR is it because of the quality of the pages, or because of how good Google is with placing ads that are properly targeted

Wrong! There are several other factors including number of repeat visitors etc. It is a simplistic view to connect CTR with just quality of pages and targeting! In fact even the quality yardstick is too wild as a tool. What do you mean - poor quality pages get higher CTR? Or do you mean they get a lower CTR? Whichever one you choose I'll prove to you why it's wrong.

what I'm really looking for is a benchmark

When are people going to realise that there isn't one?

Bottom line. You have to experiment. After about three months of experimenting I have settled into what I think is a great format and possibly the ceiling for my CTR

That makes more sense than what most Adsense publishers here seem to realise. Read it carefully again. dflayfield, welcome to ww and thanks for some very sensible comments.

[edited by: Jenstar at 6:11 am (utc) on Jan. 19, 2004]
[edit reason] TOS # 19 [webmasterworld.com] [/edit]

markus007

6:01 pm on Jan 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



When are people going to realise that there isn't one?

The benchmark is CTR per unique visitor, i'd suspect the average is higher then 5%

ogletree

9:44 pm on Jan 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



What is the point of CTR. Does it have any real value. All I care about is how much money I make. If I could double my money and go from a CTR of 10% to a CTR of 1% I would. I don't look at the impressions either. I only look at how much money I made.

TheDave

9:53 pm on Jan 18, 2004 (gmt 0)

10+ Year Member



Well it does have value ogletree, but only to you. For example, if I was using Ad Format A, which produced CTR A, and I switched to Ad Format B, which produced CTR B. If CTR A is higher than CTR B then I know that Ad Format A is going to make me more money, given the same impression count and same ads being displayed.

Trying to compare Site A and Site B (I realise now) is pretty pointless unless the sites are very similar.

Powdork

5:34 am on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Are the impressions and clickthroughs of the free ads counted in the CTR Google shows you?

What do you mean - poor quality pages get higher CTR?
I think what she was referring to is that if you land someone on your site looking for apples, which user is led to believe will be there because of page title, link text from whence they came, etc. but there is no information on apples on the page, yet there is links to apples in the adsense ads, you basically have a low quality page with a high click through rate.

Is proving people wrong really that much fun?

[edited by: Jenstar at 6:14 am (utc) on Jan. 19, 2004]
[edit reason] Check sticky please [/edit]

Macro

10:55 am on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



yet there is links to apples in the adsense ads, you basically have a low quality page with a high click through rate

Assume I have a high quality authority page on apples with no outwards links - not even to my home page - except for Adsense ads. And that page is normally visited by people desperate to buy apples... then my top, best quality page will get a high CTR. Quality plays a very, small part. While I always argue in favour of quality content let's drop the pretence that quality is a defining factor for CTR. Poor quality pages can get high CTR ... or a very LOW CTR. If I have a poor quality page with millions of ads, that takes 60 seconds to download on a T1 connection... and I stick Adsense at the bottom of that page - I doubt I'd see a high CTR.

It's not about proving people wrong. It's about getting the facts right. The intention is not to attack any person, but to dispel rumours and inaccuracies.

Average CTR across sites is a non-issue. One webmaster's CTR on site A has no connection with another webmaster's CTR on site B which is a completely different site, with different content, design, number of visitors, type of visitors, ads, ad locations, stickiness, quality, location and size.

Jon_King

2:28 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



As stated earlier the 'quality' of the ads placed by Google is out of our hands and will IMHO have the greatest CTR influence.

When I first started AdSense I was receiving essentially the same ads as the AdWords ads on the Google serp page on which my site was found. The click through rate for us was 5-10%.

Then (3 months into the program) the ads got much less targeted... those companies that were a perfect match (as evidenced by their willingness pay for AdWords under my exact same site subject) were now gone and replaced with less pertinent ads, although related. Now the CTR is 2.5%

I am unsure if these 'perfect subject match' companies have opted out, restricted my URL or if it is Google that made the change. Judging by the group of sites that I manage, it was Google that made the change to less targeted ads (advertently or inadvertently) thereby lowering my CTR.

ogletree

4:58 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



There are just too many factors to really use the CTR to decide if your new changes helped any. Sombody told me the other day they made some change and their CTR went up. My CTR can go way up and way down on some days without any changes.

Powdork

5:00 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Assume I have a high quality authority page on apples with no outwards links
That sounds like an oxymoron.
Assuming you have two pages, identical in layout, loading speed etc. and they are both returned for the same queries. The page that better fufills the expectations of the surfer (i.e. higher quality) will have lower CTR than the one that leaves one wanting more info on the subject. At least that, I believe, is the theory. I have no idea if the facts support this.

Macro

5:07 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



That sounds like an oxymoron

Not at all! The number of outward links do not decide the quality of the page's contents. If a quality academic site has a heavily respected - and often linked to - page that answers all questions anybody may have about atomicwidgets then that page is a destination in itself. It does not NEED any outward links to prove it's worth.

There are just too many factors to really use the CTR to decide if your new changes helped any. Sombody told me the other day they made some change and their CTR went up. My CTR can go way up and way down on some days without any changes.

Absolutely! A site that is doing 15% CTR over the month may do 13% on one day and 16% the next.

[edited by: Macro at 5:14 pm (utc) on Jan. 19, 2004]

ogletree

5:14 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



or 2% one day. You can also get a 15% up from 10% from a change you made but actualy make less money. The ads change so much you don't know what your getting.

Macro

5:37 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



That's true too. A higher CTR does not necessarily mean more money. You want a high Earnings Per Click. But even EPC on it's own is not enough. The money in your pocket is what counts. So it's higher EPC together with higher CTR or rather Revenue per 1000 impressions or RPM ;-)

But with Adsense you can't figure much out. I suspect that sometimes they even carry some earnings forward so one day it may appear you earned less than average and then suddenly the next day it shoots up. In fact that would be a good way to keep webmasters guessing if Google was so inclined ;-)

europeforvisitors

5:55 pm on Jan 19, 2004 (gmt 0)



For a content site, at least, there's a lot to be said for concentrating on editorial quality and diversity instead of worrying about CTR.

Remember, clicks won't occur unless readers find your site. A site with 1,000 pages of quality editorial content will almost certainly have a much lower CTR than a 10-page site that's optimized for a few high-profit AdSense keywords, but it will have more search listings, more inbound links from other editorial sites, better chances of being included in respected directories and awards listings, etc. It's also likely to earn more revenue--and it will be less subject to dramatic swings in CTR and revenue than a smaller "AdSense-optimized" site.

The key to success as a content publisher is to build for the long term. Revenue sources may come and go, but if you have good "evergreen" content that can be kept online for years with occasional updating, you'll earn money with that content indefinitely. Just as important, as your content grows, your revenues will have a chance to grow. IMHO, a "build and grow" strategy makes a lot more sense over the long haul than a "dump and start over every 12 months" approach.

Macro

6:48 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



europeforvisitors, you sometimes turn up at just the right time :-)

You've made out an excellent case for why it should be about content. I couldn't agree with you more. That is THE solution really. Worry about content. In the long run it will make more difference to your bottom line than all the hand wringing over CTRs, EPCs and everything else. CTR does give you immediate satisfaction in that you can see daily figures. But if you don't get hung up on it and you can see the bigger picture you will be doing yourself a favour.

As usual a top grade post from EFV.

Visi

8:04 pm on Jan 19, 2004 (gmt 0)

10+ Year Member



Europe...agree with the philosophy on the long term aspects of the site, but disagree with it about maxiumizing the return. CTR is the ONLY variable that as a webmaster with adsense that I can influence. The nature or value of the ads is controlled by adsense, and the general ad value for attracting clicks is controlled by the advertiser. That leaves me with management of the CTR, but only from the aspect of appearance, location and functionality to the user. Failure to maximize the variables that I control just leaves "money on the table". We have found that a little effort on placement and format of the ads can affect the CTR (over a monthly analysis) and this is why the CTR analysis is important. Yes you need the content, the exposure and a sticky site, but you must also work at the CTR to achieve the best return available.

Powdork

8:17 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



page that answers all questions anybody may have about atomicwidgets then that page is a destination in itself.
I didn't mean you had to link out to be quality, but I do believe you need to link out to be an authority. I also think usability is a factor in quality and a page with no navigation limits usability.
Don't get me wrong. I'm not advocating the creation of poor quality pages to increase CTR. EFV is spot on about content, but it goes beyond revenues. Its also got to be about having some pride in what you publish.

ogletree

8:39 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I have an authority that does not link out at all. An authority site is defined by incomeing links. By Google at least.

Macro

8:52 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



An authority site is defined by incomeing links

Like Microsoft. They won't reply to my email for a link exchange.

CTR is the ONLY variable that as a webmaster with adsense that I can influence

You have very little influence over CTR. In fact it's so minimal that you are better off spending that time on improving/adding to content.

Powdork

9:33 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have an authority that does not link out at all. An authority site is defined by incomeing links. By Google at least.
Yes but we're talking about a page here with no navigation whatsoever (internal or external).

Marcia

9:35 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



ogletree, that's the classic definition of hubs and authorities in the papers out there. An authority site is one that a lot of sites link to, and a hub is one that links out. Sometimes a good hub can gain authority status by a lot of sites linking to it but links out and links in are the basic foundation of the definition.

Except for a slight handful of freebie pages which are confusing the heck out of Google, mine are on ecom product sites, on very specifically targeted product pages - just the way we have to go about Google (or Ink) optimization right now, which is the way I've always enjoyed doing sites and which is how I've always done sites and will continue to.

My "content" is my product photos, the design and however I'm describing the specific products I have on my own pages, which I'm starting to tremendously enjoy taking pains with and getting creative with. It's done for my pages and the products I'm displaying alone and for no other reason, and I'm enjoying it more than anything else I've done for a long time. It's just plain fun!

I have no "educational" content sites just yet but expect to by mid-year, so my view is strictly from an ecom point of view. I look at running AdSense as a value added feature I'm providing for site visitors, providing them with a quality alternative if what I have isn't exactly what they want or isn't what they like.

I firmly believe that 3-5% is a perfectly acceptable CTR for an ecom-oriented site - on an average, considering that some pages may be very specific and some more general and that some items are more in demand than others. I also firmly believe that 5-10% CTR is a good goal as long as we don't get neurotic about it.

It's all done with the visitor in mind if we're considering them in the first place, all the way from color choices consistent with the site theme, appropriate language usage (cute, formal, informal, etc.) to usability factors and download time. If pages load slowly folks will hit the back-button before the page ever loads regardless what kind of site it is.

If the colors are consistent with the site theme that people decided to visit, if graphics are decent and also consistent and appropriate, and we put things where they're expected to be found, I don't know what more we can do. It's just like being a gracious host or hostess to a visitor and getting the house in order.

If folks catch a couple of lines of easy to read, relevant and catchy text that grabs their interest and they continue reading the product descriptions, they've decided they like the page enough to stay, and IMHO there's more of a chance that they'll click on something there, whether it's our stuff or the alternatives we're providing them.

I don't see where those factors - which are part and parcel of basic site conversion 101 - are any different, regardless what kind of a site it is. Sure, the CTR will vary from one type of site to another, but that's immaterial as far as I'm concerned, from a rational perspective.

The original question in the original post asked what we think about CTR:

I'd be interested to know what you would consider to be a normal, healthy CTR?

Of course we've got different perspectives depending on what kind of sites we run, as well as different expectations. So those are my numbers from my POV, full well understanding and respecting that for others it's different.

I'm glad for the opportunity AdSense gives us, and if it's within a reasonable range I'm happy, as long as those checks get mailed. ;)

Macro

9:41 pm on Jan 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes but we're talking about a page here with no navigation whatsoever (internal or external).

AFAIK, we were talking about pages with no external links. Not pages with no internal links whatsoever. To reiterate, a page does NOT need to have any external links to be a quality page, an authority page and a high CTR page.

I firmly believe that 3-5% is a perfectly acceptable CTR for an ecom-oriented site - on an average

I'm sorry Marcia, that qualification doesn't make "average CTR" any more relevant. It's still a useless statistic when measured across different sites.

I'd be interested to know what you would consider to be a normal, healthy CTR?

That's an indirect way of saying: What's your CTR? (Protests will flow I'm sure). And I have no intention of disclosing various CTRs from my sites. If others wish to parry figures that's fine - I think one should stick to what was agreed with Google.

I'm glad for the opportunity AdSense gives us, and if it's within a reasonable range I'm happy, as long as those checks get mailed.

In that I will agree with you 100%

TheDave

9:56 pm on Jan 19, 2004 (gmt 0)

10+ Year Member



I won't deny that is was an indirect way of asking, but your site doesn't have to be reaching a CTR for you to believe it's healthy. Besides that, I am now all the wiser. ;) Thanks
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