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So did we lose an hour of revenue today?

Since ads can't be served.

     
12:21 pm on Nov 3, 2005 (gmt 0)

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Is that correct? I don't see how they could still count them if their servers were down.
1:14 pm on Nov 3, 2005 (gmt 0)

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Not only the down time.

The last 2 hours low eCPM also.

1:21 pm on Nov 3, 2005 (gmt 0)

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I was thinking about writing to Google about this. Seems they no longer want to count clicks early in the AM or late in the PM. For instance, I didn't see a click or a penny until after 9:30 am EDT yesterday, and after going to bed about 11 pm, I earned only a nickel on 1 click and over 500 pageviews.

11 pm here is 8 pm pacific time, so for four hours, a nickel? And today, at just after 8 am, NOTHING, for the second day in a row, even though they are showing pageviews. I doubt that these figures are reliable or that Google is working in the publisher's best interest.

I've been sick of this BS for some time, so I guess sending them an email saying essentially, "You suck and I don't believe your figures. Fess UP!" wouldn't be worth my time.

</RANT, VENT>

1:47 pm on Nov 3, 2005 (gmt 0)

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The last 2 hours low eCPM also.

Not from where I stand.

eCPM 2.5 x normal.

Earnings also 2.5 x above normal.

Impressions about normal.

hunderdown

3:34 pm on Nov 3, 2005 (gmt 0)

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TI, you must be taking their clicks. Or maybe Google likes you better, so she's giving them to you.
4:10 pm on Nov 3, 2005 (gmt 0)

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My earnings are down by about 25% :-(
4:24 pm on Nov 3, 2005 (gmt 0)

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TI, you must be taking their clicks. Or maybe Google likes you better, so she's giving them to you.

I've always had a way with women. And please don't let any one know that I have their share of clicks.

4:55 pm on Nov 3, 2005 (gmt 0)

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I lost exactly 1 hour of revenue.
4:56 pm on Nov 3, 2005 (gmt 0)

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I hope they plan to fill in that hour of lost earnings with "speculated" earnings.

No backup server? The ads shouldn't ever be "down".

hunderdown

5:12 pm on Nov 3, 2005 (gmt 0)

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[quote]I hope they plan to fill in that hour of lost earnings with "speculated" earnings.{/quote]

Why should they? Google wasn't earning during that time either. Check the agreement, which I'm pretty sure makes clear that Google does not guarantee that they will be servings ads to all sites 100% of the time.

6:09 pm on Nov 3, 2005 (gmt 0)

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I just figured they'd want to step up to the level of service of their competitors.

(Chitika DOES do this)

6:12 pm on Nov 3, 2005 (gmt 0)

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fearlessrick, I have noticed the exact same thing in the evenings.
6:13 pm on Nov 3, 2005 (gmt 0)

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Chitika DOES do this

Oh brother, here we go. Chitika did that because they lost their stats for an entire DAY if not longer. Plus IIRC they were serving ads but simply did not record the stats.

hunderdown

6:16 pm on Nov 3, 2005 (gmt 0)

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This is how rumors get started....
6:46 pm on Nov 3, 2005 (gmt 0)

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Okay - please allow me to change the phrase to "Chitika DID do this"

There - now we have nothing but facts. Happy?

8:05 pm on Nov 3, 2005 (gmt 0)

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Okay - please allow me to change the phrase to "Chitika DID do this"

There - now we have nothing but facts. Happy?

I think you missed the point of Jomaxx's post. Chitika did NOT give publishers money back because they weren't serving ads. Chitika served ads for a full day without getting any reporting on it. Chitika was still making money, they just didn't credit the publishers with the money. The situation was completely different.

hunderdown

8:15 pm on Nov 3, 2005 (gmt 0)

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And that is why I say again, this is how rumors get started. I'm happy. Been happy all along. How 'bout you? ;-)
8:55 pm on Nov 3, 2005 (gmt 0)

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No, I get the point. The point is - I am out an hour of revenue. I care very little about if Google was or was not profiting during this outage - the fact of the matter is, I was not.

Selfish? Yes. /rant

9:22 pm on Nov 3, 2005 (gmt 0)

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NoLimits wrote:
>The point is - I am out an hour of revenue.

Three other points to consider:

  1. This probably represents at most 5% of your daily income. Your typical daily earnings fluctuation may be up to 40%. Any loss this morning isn't worth mourning.
  2. You 'lose out' whenever someone decides to exit your site without clicking an ad. Losing out is part of normal life.
  3. The contract with Google is clear:

    Google makes no guarantee regarding the level of impression...or.. the timing of delivery of such impressions under this Agreement... GOOGLE MAKES NO WARRANTY, EXPRESS OR IMPLIED

Google have lost out as well. C'est La Vie.

10:17 pm on Nov 3, 2005 (gmt 0)

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You lose much more than your adsense revenue. How about reputation? Visitors? Sales? Advertising budget? The list goes on and on.
10:19 pm on Nov 3, 2005 (gmt 0)

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<flamesuit="on">

I'm well aware of the TOS. This hasn't stopped the masses from complaining about lost revenue as a result of Smart Pricing... Google claims they lose out too.

All I said was, that I hope Google plans to compensate for the downtime. Apparently I am alone in this, and you are fine with losing out.

The response "Hope in one hand and $#it in the other, see which fills up first" would have suited me just fine. Rather - I defend my remarks, as my opinion is unchanged. I agree to disagree - hopefully you will too, but even if you don't I'll waste not another keystroke on this topic.

<flamesuit="standby">

10:37 pm on Nov 3, 2005 (gmt 0)

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dzcap wrote:
>You lose much more than your adsense revenue. How about reputation? Visitors?
>Sales? Advertising budget? The list goes on and on.

I think the problems you raise are more imagined than actual. Realistically, the vaguaries of the world wide wait are known to most surfers. Your reputation isn't going to be damaged by an hour's worth of web downtime. If it keeps happening, maybe, but not because of one event. And it is very, very rare for ads not to be served (the adsense account site is down more often, but is still rare).

If having an hour's downtime is the catastophe you make out, then in view of the Adsense contract it is incumbent upon you to have contingency plans for the eventuality that Google cannot supply ads for whatever reason.

Beating Google up over this and requiring recompence is neither productive nor valid, imho.

10:53 pm on Nov 3, 2005 (gmt 0)

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NoLimits wrote:
>I agree to disagree - hopefully you will too

Definitely not! I can't speak for others but I am a man of honour, so we can only settle this the traditional, honourable way: pistols at dawn or a duel to the death. We'll need to find some independent territory for the fight - perhaps a 'tropical island' somewhere?

11:15 pm on Nov 3, 2005 (gmt 0)

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Google have lost out as well.

Good point. This is why ad networks let you serve alternative ads if you don't get an ad on your page (for whatever reason). If I'm a general contractor and I have a job I must do TODAY and Home Depot is out of what I need, all I can do is go to another store (if I'm lucky) and stop going to Home Depot.

I haven't looked at the latest TOS. Can your adsense alternative be another contextual advertising network (as long as they don't appear on the same page -- keyword PAGE, not SITE)?