Anyone benefited from writing Google about PSA's or non-targeted ads?

[JohnKelly]

Im getting about 20-25% PSA's across my sites, and getting non-targeted or poorly targeted ads on many pages. It's not the ad pool since sometimes well-targeted ads will show on one domain but not another.

I'm considering writing Google offering detailed examples, but was wondering if anyone has benefited from pursueing it via AdSense tech support?

[linear]

I got nothing out of pointing out a poorly-targeted ad other than a suggestion that I could filter the URL, and some half-hearted "we appreciate your feedback" language.

[Blue_Fin]

Gotten a response from Google? Yes. Benefitted? No.

I first wrote to Google on 10/24, providing examples from several pages with ads targetted to the theme of my site but completely mistargeted for the pages in which they appear. This has resulted in a decline in CTR and a huge decline in EPC. I've commented about this on several other threads over the past two weeks.

Subsequent to 10/24, I've provided additional examples on two more occasions, always responding to their email to keep all relevant discussion within easy reference. Each time they've responded that they are looking into it and thanking me for my patience.

Earlier this evening, I received what I suspect they want to be an end to this discussion which said that they are constantly refining their search algorithm to increase relevancy and while it works very well in most cases, there are a small number of pages where poorly targeted ads may appear. And then they said the "page" I sent them fits into this group. Page? I sent them URLs to 11 pages which isn't nearly as many pages where the mistargeted ads appear.

So they think they are doing a better job targeting overall. Funny how we've seen so many more comments about mistargeted ads and PSAs over the past 3 weeks than we did prior to that time. And while I specifically commented on broad matching which began on 10/16, they never acknowledged that in their responses. I'm very disappointed in the fact that the program has deteriorated.

JohnKelly, please, please, please write to them and give them as many examples as you can. The more this issue is brought to their attention, the better our chances of this issue being taken seriously.

[viggen]

I had two pages that did not show relevant ads, within a day Google looked into it, fixed one page (whatever that means technically), and told me that the other page won't show relevant ads because of potentially negative content, (and also said they can't disclose specifics, nor that they can provide recommendations on how to prevent this.

cheers
viggen