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Analytics Problems?

Marketing Optimization -> CPC and AdWords Analysis broken?

         

StupidScript

9:22 pm on Jun 22, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



For the past couple of days we haven't been able to see any data in Google Analytics -> Marketing Optimization -> Search Engine Marketing -> All CPC Analysis or AdWords Analysis.

Just get 0 records in both categories.

Is it just us, or is everyone seeing that?

Windslide

10:20 pm on Jun 22, 2006 (gmt 0)

10+ Year Member



Hi there,

Not only that.To me, Analytics data recolection system never worked well. I send a detalied email demosntrating how was it that G Analalytics was not working and check out what they answered..(hard to believe):

There are a couple of main reasons why your AdWords and Analytics reports
may not match:

1) Clicks reported on Google AdWords but not on Google Analytics may be
the result of obstruction between the Google AdWords click event and the
ability to load the tracking code inserted in the landing page HTML. If
this is the case, ensure that your web-hosting servers are functioning
properly, the page is loading for all possible users and IPs and the
tracking code is installed correctly on your web pages.

2) Visitor Browser Preferences: Visitors entering through AdWords may have
JavaScript, cookies or images turned off. If this is the case, Google
Analytics will not be able to report these visitors, but they will be
reported through AdWords. In order for Google Analytics to record a visit,
the visitor must have JavaScript images and cookies enabled for your
website.

JoaoJose

8:43 am on Jun 23, 2006 (gmt 0)

10+ Year Member



My data from yesterday is missing too...

Windslide

12:44 pm on Jun 23, 2006 (gmt 0)

10+ Year Member



Confirmed, G Analytics stopped working, at least for all my clients accounts.

AdWordsAdvisor

3:33 pm on Jun 23, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Missed this thread before, somehow. Looking into this now.

AWA

AdWordsAdvisor

5:24 pm on Jun 23, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



A quick update:

As noted here, some Google Analytics data from the 22nd was not updated in Analytics accounts - though no data was lost.

The issue has been resolved - and data from the 22nd will be appearing in accounts over the course of today.

I understand that today's data is being updated as normal.

If I hear anything more (or different) I'll post again - and my apology for any inconvenience this has caused.

AWA

StupidScript

7:17 pm on Jun 23, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sorry, AWA, that's not the problem.

The problem (for us) is that clicking on either:

Marketing Optimization -> Search Engine Marketing -> All CPC Analysis

or

Marketing Optimization -> Search Engine Marketing -> AdWords Analysis

produces no data. "1-0¦0". There's nothing there except for an empty box. Not just for the 22nd, but for any date range.

It's been like this for several days, now. It was fine, last week.

All of the other reports seem to be normal, but these two are not.

StupidScript

10:24 pm on Jun 23, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hmmm ... It seems like the problem only affects 2 of our 3 Report Profiles. It's working for the first one in the list, but not #2 or #3.

AdWordsAdvisor2

12:14 am on Jun 24, 2006 (gmt 0)

10+ Year Member



StupidScript,

This is definitely something we will need to have the Analytics team look into. Can you either send an email in to the AdWords support team with the problem and your account information, or StickyMail me your account info and I'll have someone check it out?

AWA2