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What does your spend need to be to get a dedicated person?

7:26 pm on Apr 10, 2006 (gmt 0)

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10+ Year Member

joined:Feb 24, 2004
votes: 0

I have landed a significant (to me) account management client and need some asistance with issues particular to this cleint. I think the daily spend justifies at least a dedicated technical person. Could anyone give me some advice as to what my daily spend needs to be to qualify for a dedicated person?
7:40 pm on Apr 10, 2006 (gmt 0)

Senior Member

joined:Jan 30, 2004
votes: 0

First of all, the more you spend - the more likely your account manager is in meetings most of the day. I've called probably 25 times in the last 3 months and 2 times I think they were available to speak when I called in.