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Find and Edit Keywords Tool

     
9:34 am on Sep 6, 2005 (gmt 0)

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I'm trying to find out how many keywords are there in my account with 1 or so impressions but for some reasons the keyword tool doesn't return any result. It was working fine few days ago but not sure whats wrong now. I have more than 25,000 keywords and there are several keywords that dont have any impressions.

Performance History:
number of impressions - all time - is equal to - 1

Here is the result:

We found no matches for your search.
You searched for:
Campaigns: all campaigns
Filtered by: Impressions over all time equals 1.0
Change: No change to keywords

Your help would be appreciated.

Thanks

4:00 pm on Sept 6, 2005 (gmt 0)

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No matter what search I try this morning it returns no items. Must be broke. Hopefully not for too long!

patient2all

10:30 pm on Sept 6, 2005 (gmt 0)

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Thanks for reporting this, snay. We are aware that the ‘Find and Edit Keyword’ Tool is currently not reporting correct results.

Must be broke. Hopefully not for too long!

We are working on a fix, and this issue should be resolved shortly. I apologize for any inconvenience and appreciate your patience. :)

AWA2

10:55 pm on Sept 6, 2005 (gmt 0)

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There a current problem with GAW tools at the Campaign level. The bid value isn't the same as in the Edit Campaign tool. Also, the interface is extremely slow. Palo Alto, 3:52pm today.
8:48 pm on Sept 7, 2005 (gmt 0)

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Thanks for the feedback, Eurydice. So that I can report this to the appropriate team, could you please clarify which tool you are referring to?

Thanks!
AWA2

11:43 pm on Sept 7, 2005 (gmt 0)

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Regarding the Find and Edit tools... they've never worked properly for me. Neither - 'Find & Edit Ad Text' or 'Find & Edit Keywords'...

They either return an inaccurate amount of results, or after making a confirmed change - if I search for what I replaced, instances still exist... either at the same quantity as before (nothing changed) or at a lesser number (only some of the changes were made).

AWA, are your developers aware of the long-term bugs? Or, in reference to your note - are they only researching recent bugs? Thanks for your help.

11:49 pm on Sept 7, 2005 (gmt 0)

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Basically, the filter in the Adwords tools on the right side of the Tools page is broken. It can't find what it is supposed to find. This includes: Find and Edit Max CPCs, Change Keyword Matching Options, Find and Edit Ad Text, & Find and Edit Keywords. For example, if I want to find all KWs with clicks for the last seven days and lower (or increase) their CPC, the result is zero, even tho' there are hundreds that match. This has been broken for several weeks now (since the mimimum bid change). It's a problem; I can't adjust several thousand keywords, which means the accts are overpaying. I keep waiting for this to be fixed. I've talked with my GAQ rep about it and she knows this is broken. But it still hasn't been fixed, now some three weeks later.
2:26 am on Sept 8, 2005 (gmt 0)

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Just found three items I'd like to change.

Screen says: "3 matches found with this criteria."

I hit "Accept All" and "Continue >"...

Screen says:
Do you want to save the following changes?
This change will affect 0 ads in the following campaigns:

"Continue >"

Screen says: 0 text ad(s) successfully changed.

Nothing changed. AMA, is this on the menu to be fixed?

4:49 am on Sept 8, 2005 (gmt 0)

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Another problem: after around 9pm PST, MCC slows down to a crawl. Why? Will this be fixed?
5:12 pm on Sept 8, 2005 (gmt 0)

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AWA, are your developers aware of the long-term bugs? Or, in reference to your note - are they only researching recent bugs?

poster_boy and Eurydice, we are constantly working to eliminate any issues that may exist with the tools that we offer, and I appreciate the examples that you have provided. In addition to addressing any immediate concerns, I’m happy to pass on to the appropriate teams any feedback or suggestions that you have.

Thanks again for your patience and understanding!

AWA2