Problems Processing Changes

adding campaigns and ad groups

[Murdoch]

Anyone keep getting booted from Adwords when they try to set up a new campaign or adgroup? This has happened now 4 times in a row halfway through creating a campaign and it's getting rather frustrating. Please let me know if it's just Google right now or if there could be a factor related to my end.

[ve3cnu]

i saw a message about some down-time due to maintenance just now.

[Murdoch]

This is happening again today and it's getting pretty annoying. While doing some adgroup restructuring I keep getting booted out half way through with the message "Your changes were not processed. There may be a conflict with other changes submitted at the same time." Granted there are other people helping me with the restructuring but they are in completely different accounts. What is the deal here?

[AdWordsAdvisor]

What is the deal here?

Murdoch, based on a lack of other people reporting this same issue - either on this Forum, or in the several hundred support emails I read each day - I'd say that this problem has to do with the unique interaction of AdWords and your machine.

Many issues of this type can be resolved by simply rebooting your computer, opening a fresh login page at adwords.google.com (rather than a bookmarked page), and trying again.

Sometimes just trying a different browser will do the trick. Or updating your browser to a current version, if it's old.

You may also want to clear your cache and cookies, check that your security settings are set to accept cookies, or make sure that cookies are enabled at least for google.com, and so forth.

It might also be a good idea to contact AdWords support with detailed info, including your OS, browser, browser version, etc. - along with a description of when this happens, how often, and so forth.

AWA

[Murdoch]

Thanks for the tip AWA,
Quite honestly, I think you're right. The system we work on is an interlinked network that at times can have some serious traffic due to the amount of people using the bandwidth. It only happens when I'm creating a new Campaign or Ad Group and we are almost done, so no big deal. It just upsets me when I'm right near the end and then I have to remember all the keywords and ads I've just typed in.

Thanks Again!

[AdWordsAdvisor]

It just upsets me when I'm right near the end and then I have to remember all the keywords and ads I've just typed in.

I'm with you on that point, Murdoch!

I think it's a pretty good idea to prepare keyword lists (and maybe even ad copy) 'offline', rather than in the AdWords interface. And then just cut and paste when everything is ready.

There are several advantages to this, the most important being that you won't lose your work.

But, IMO, it's also nice to be able to create an AdWords folder on your desktop, with other folders within it for keyword lists, ad creatives, etc.

Done right, it gives you a good running record of what you've done, and when.

AWA