Somthing wrong with adwords

started new AdWords campaign since more than 24 hrs and its not visible

[kartiksh]

I have created a new campaign for a client with only three keywords. It is now more than 24 hrs (might be around 36 hrs, started at May 6, 2005) but the text ads are not displayed in search result. Though the campaign summery says 148 impressions till now without a click. This is the same statistics after one hour of making this ad published.

I have contacted AdWords support on this before 24 hrs and no response till now only automated confirmation of message received. Something is wrong. It is not that I have low budget set per day it is already higher than system has recommended and by the way till now no click as I can see from campaign summery. As per AdWords account the campaign is active and targeting English language with worldwide reach. (Only search, no content network selected).

Any related experience from anyone else?

[dwerner]

i am getting this problem as a publisher, no clicks in the past six hours, but the ads seem to be displaying fine and i'm getting a normal amount of impressions.

[AdWordsAdvisor]

Though the campaign summery says 148 impressions till now without a click. This is the same statistics after one hour of making this ad published.

Kartisksh, it's very hard to diagnose this sort of thing without seeing the account, so contacting support is the best way to go, as I know you have already done.

It sounds as if you might have written towards the end of the day Friday, which will mean that your response would come on Monday at the earliest - as the support team answers emails on a very limited basis over the weekends.

Also, I wonder if you are aware of the date range tool that allows you to look at your stats for different date ranges? It has a 'sticky setting" which will stay at whatever selection you have most recently made. Often when stats 'stand still' it is because the advertiser was looking at a particular date, and then didn't change the date range tool after that.

AWA

[kartiksh]

Thanks AdWordsAdvisor

I have received the reply today from the support and suggested to use Ads Diagnostic Tool. From it i see one keyword is fine and the diagnostic tool says its displaying ads but I don’t see any. On two keywords from diagnostic tool I get, Your ad is not approved to run on this FamilySafe keyword. FYI My site content and ad is related to the keywords.

After 10 min, the same diagnostic tool says, ads displayed. But I still don’t see any. I already reported this to adwords support.

After 10 more min, i am still not able to see ads in search results.

Many thanks

[Posted here for your reference and to share it with others]

[kartiksh]

it is still not showing to search result pages. the tool still says its displaying ads.(when i select nation US). But when i select any other country it is still that "Your ad is not approved to run on this FamilySafe keyword."

And still ads are not showing.

[AdWordsAdvisor]

And still ads are not showing.

Kartiksh, again, I'd suggest contacting support and asking them to clarify. Just reply to the email that you were sent, and give them the same sorts of details your are posting with here.

Those of us on this forum won't have enough detail to give you an informed answer; that'll have to come from someone who can see the account itself.

Best of success in getting your ads running quickly.

AWA

[kartiksh]

Hi AWA

Before posting here i sent all details plus more to support. I know there is no meaning posting here, its better contact authorities in charge. i did the same and then posted here. Also as i wrote here this is for other who might have similar problem in future and find this thread via a search. Yes the problem is now solved. It was due to FamilySafe keyword which were approved after 4 working days. And now ads are live.

Thanks