Google filtered some out but we've still been charged for ~40 clicks, and no one else has clicked on that keyword so all of the clicks are coming from this one ip. I've had to delete the offending keyword because it's still happening. I didn't want to do this beacause the keyword will return a lot of traffic, but it's costing us money.
Is this click fraud (probably a really dumb question), or has someone set the page to automatically reload or something like that (unlikely, because the clicks have been happening 24 hours a day)?
It is sad to say, but fraud lurkes for many reasons within PPC networks. Not only do your competitors click your ads, adsense earners also click too. So with that, be sure to do your fair share of testing between including your ads in the search networks, as well as teh content areas. Not to mention the location breakdown. Sometimes displaying your ad in all countries isn't the best of things.
There is a software/service out there that helps deter people from clicking. It tracks ip's and then after a set number, will actually pop up a different screen saying they have been tracked clicking more than a set amount of times. It truly looks helpful.
Due to good old webmasterworld rules, a url can't be placed. So do a little research and you will find it.
KG
There is a software/service out there that helps deter people from clicking. It tracks ip's and then after a set number, will actually pop up a different screen saying they have been tracked clicking more than a set amount of times. It truly looks helpful.
One quick, but potentially important, note about the above:
There is the possibility that one may alienate legitimate potential customers with such a pop up. Please keep in mind that, for example, all of AOL users will be coming from a very limited range of IP addresses. I'm not aware of the exact numbers, but conservatively, hundreds of unique AOL users may be assigned the same IP address.
AWA
I would not worry too much though, Google has always been pretty fair with my fraudulent click returns topping in the hundreds some weeks.
It usually isn't the same ip address clickers you have to worry about, it is the smart fraud clickers that change their IP address hopping from proxy server to proxy server each click every few minutes.
THAT is what google can't seem to catch.
KG
They probably arrested him on the spot:)
KG
When I do a reverse lookup it's nearly always a telco IP like Telefonica or something like that.
I think most cases like this are people on dial up and it's not click fraud at all.
I think most cases like this are people on dial up and it's not click fraud at all.>>>
200 clicks, one weekend, same keyword. All dial up come to the same site.....hard to belive...
Even AOL, all the same search... make sure they refund you.
I understand that it is in the best interest for Google to prevent those clicks but still...as long as they make money form all of this I wonder if their vision is clear some time. As long as it go their way they will fight it but not as hard as they should. I hope they do but I am not sure.
It has happened before, I complained but Google has said there are legit. So I left it at that because they were like a few $.
But now, I'm going all out to get them to reverse the fake charges of $17
A sharp spike from 1 click per day for this kw to 250 clicks per day - all without a sale?
Funny, I would have thought they got the best anti-fraud click check around :(
You are right, same IP over and over shouldn't be so difficult
If you look at my logs, it's blantantly fraud, or someone who's seriously screwed up. Thanks very much for all your feedback though, I am quite new at this, and the advice I've found on these forums (or should that be fora?) has been very helpful.
How are you guys tracking the IP's from the ad's listed on Google Adwords?
Thanks for helping a newbie
(I'll remove this if we're not allowed to disclose such info)
Yah, got 250 fake clicks over the weekend all from Netscape Search.
An update. Just got a reply from "The Google Click Quality Team" and they agreed that there have been fake clicks so I got a credit.
Well done G!
There should be an option to disable some IP adresses for such cases and disable non filtered addresses such as AOL.
What do you think?
/Andla
google guys dont hear any thing in this regard try sending them IP log files to them and see what they relpy
