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Are phone numbers allowed in ads?

I see one. I don't like it.

         

HughMungus

11:09 pm on Sep 10, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Is this allowed?

mike schmitz

12:09 am on Sep 11, 2004 (gmt 0)

10+ Year Member



I see it a lot of concert ticket websites and such.

At first I didn't like it either, but think that each person that calls their telephone number, degrades that advertiser's CTR and thus they must bid more to retain a high position.

I don't know for a fact - but I imagine it's a wash in the end.

M

AdWordsAdvisor

4:52 pm on Sep 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Are phone numbers allowed in ads? I see one. I don't like it.

Is this allowed?

To answer your specific query, HughMungus, yes, it is allowable to use one's phone numbers in ads.

Is it a good idea? Well, in my personal opinion, no. It almost seems like a waste of valuable real estate to me. After all, how many people will make a call, when they are literally one click away from seeing a lot of information about the product (or service), and the seller?

And wouldn't the ads space be better used in creating a more compelling ad?

In my experience, most folks who use phone numbers in their ads eventually drop then. There have been exceptions though: I recall at least one advertiser who tracked his sales carefully, and who said that many people called him, having seen his ad.

So I guess, as always, 'actual results will vary'.

AWA

eWhisper

5:54 pm on Sep 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



One of the main reasons to use a phone number in an ad is if you own 1-800-KeyWord.

The purpose of this isn't necessarily to get people to call you from the ad, it's part branding, and often leads to a higher CTR as many consider someone who owns that type of number to be an 'authority'in an area.

AdWordsAdvisor

5:59 pm on Sep 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



One of the main reasons to use a phone number in an ad is if you own 1-800-KeyWord.

The purpose of this isn't necessarily to get people to call you from the ad, it's part branding, and often leads to a higher CTR as many consider someone who owns that type of number to be an 'authority'in an area.

Gosh. I wish I'd thought of that!

Excellent point, as always, eWhisper. :)

AWA

cline

9:12 pm on Sep 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I've used them. The can work for things where lots of people want to talk to somebody, rather than read.

tdmrps

2:54 am on Sep 14, 2004 (gmt 0)



It should also be noted that a company (are we not allowed to name any company names, even if we're not at all associated with the company?) launched a product last week that is specifically designed to quickly take phone numbers you see on a website and with a single click move them to your mobile phone (it uses a browser plugin that knows your mobile phone number and how to interface with its operating system, to send the phone number as a new number for the address book).

In their demo, they specifically show people taking phone numbers from AdWords ads and moving them to their mobile phone.

AdWordsAdvisor

7:03 pm on Sep 14, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



In their demo, they specifically show people taking phone numbers from AdWords ads and moving them to their mobile phone.

Fascinating the things one learns on WebmasterWorld! Nice. Thanks for pointing this out tdmrps.

;) AWA