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Conversion Tracking Privacy Concerns

How safe is the information?

         

Teknorat

6:20 am on Jul 26, 2004 (gmt 0)

10+ Year Member



I was trying to convince the head guy here to implement Conversion Tracking when he raised an interesting concern. What does Google do with the data? If they are honest they should not use it at all- how much we make from the ads should be no concern of theirs. But I can't seem to find specific information on this. Does anyone know Google's policy on selling that information to others or using it themselves?

skibum

7:00 am on Jul 26, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



In aggregate, they almost surely use it internally. Content ads are sometimes discounted because Google has determined that the clicks are worth less. It seems the only way they could determine that would be by looking at aggregated conversion data from that conversion tracking system. It could just as easily be used to increase click prices.

The less an entity that sells you a service knows about how much it is worth to you, the better. By all means use some kind of conversion tracking. There are pleny of inexpensive 3rd party tracking systems.

Teknorat

7:09 am on Jul 26, 2004 (gmt 0)

10+ Year Member



As an Adsense publisher as well that has further ramifications. I looked over it again and it is not mentioned anywhere. They have no mention of what the info is used for.

beren

12:40 pm on Jul 26, 2004 (gmt 0)

10+ Year Member Top Contributors Of The Month



I agree with skibum 100%. We tell our clients to NOT use Google's or Overture's conversion tracking. Advertisers who do so are giving valuable information to those companies - information that could some day be used to adjust keyword costs.

There are other ways to measure conversion.

digitalv

1:06 pm on Jul 26, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I also do not use their conversion tracking. My web stats service takes care of this for me and I can easily figure out which conversions came from Overture, AdWords, natural search results, etc.

I won't ever use a conversion tracking service from the advertising provider, and encourage everyone I run into not to do it either. Among the security/privacy concerns, it ELIMINATES your power to negotiate and/or demand better service. I spend $12,000 a month on AdWords alone - if Google knew how much of a profit I turned from that, they would be sluggish to respond to anything that was above and beyond the normal scope of support. How could I possibly convince them I would stop using their service if they knew how much I grossed from it? Their attitude would be "Well, I see that you've made $XXX,XXX this month - you're telling me you're going to throw that away over <insert mundane request>?"

Never give the places you're advertising the upper hand. You can't really negotiate "rates" with a PPC, but you can negotiate percentage discounts and extra services. And for other non-PPC sources that offer conversion tracking and you could negotiate a lower monthly rate for the ad space/link/whatever ... but if they see how much money you're making from the ad, they're less likely to budge.

The benefits of conversion tracking are strictly THEIR OWN - any decent web stats service can do this for you.

wayne

2:10 pm on Jul 26, 2004 (gmt 0)

10+ Year Member



What third party tracking programs do you recommend?

Teknorat

1:28 am on Jul 27, 2004 (gmt 0)

10+ Year Member



Thanks for the advice all. We would like some kind of conversion tracking. What are the good ones?

skibum

1:44 am on Jul 27, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Lots of lively discussions in the tracking & loggin forum:

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