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How much better are higher positions?

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CrescentFresh

4:14 pm on Feb 4, 2004 (gmt 0)

10+ Year Member



I know the top ads - the 2 premium spots and the top say 3 on the left side, are seen/clicked on by more people. Does anybody know HOW much better it is to be in the top 3 (on the left) vs being in say position 5?

Example, I could pay $4.25 a click for Position 1 (on the left) Wouldnt I get a much higher CTR (since the impressions would be the same) but Im on top so more people are likely to patronize the ad. But it would cost me a lot of money. Vesus...

I could pay just $.50 for position 6 (on a KW where the ads go all the way down to the bottom) and get fewer clicks, but possibly save a lot more money in the long run.

Which plan would be best? (I know it varies depending on industry, but in general is the cost to be #1 worth it?)

Grazie

eWhisper

4:43 pm on Feb 4, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It also depends on ROI. If you make $5 per sale, then paying for the number one position in your instance isn't worth it.

You're better off figuring out your conversion percentage, average profit per sale, etc, and arriving at a number that you can afford to pay regardless of what the bids are. This number will be your max CPC, which you can raise and lower depending on recent trends with your website. By working in this manner, no matter what your competitors do - you'll be making money.

transactiongeek

4:57 pm on Feb 4, 2004 (gmt 0)



Conversion rates can also be affected by customers who, for one reason or another, aren't interested in comparison shopping.

CrescentFresh

8:57 pm on Feb 4, 2004 (gmt 0)

10+ Year Member



Hmm, thats where a slight problem occurs.

We sell specialized software that sells for over $1000 and associated services, but obviously with a high cost product like this we dont do many sales each month, so tracking ROI becomes a bit tricky.

We're currently more interested in generating leads, so the ads lead to a product description page that tells why were better than the competition, features, product overview, email, and Demo download.

Would it be a good idea to try to track how many Downloads we get due to the Google ads?

And does anybody know any stats regarding clicking on Ad boxes? I read somewhere that 75% of people only click on the top 3 boxes (that figure was from memory, but it was something I thought was high)

eWhisper

9:22 pm on Feb 4, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



In your specific example, it sounds like you probably finish a lot of sales leads over the phone.

I would set your conversion tracking software to monitor your downloads, and track leads from your ppc accounts in that manner.

I would then suggest you get an 800 number just for the website. That way you can see the difference in your offline vs online advertising conversions.

I don't know the specific stats for what positions get what CTR, and doubt anyone who doesn't get a paycheck signed by Google does (at least to any degree of accuracy across all keywords).

Robsp

9:52 pm on Feb 4, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I sell similar software products for my customers using adwords. I suggest you put a lead info form on your site and track lead conversions. The 1-800 number suggestion from ewhisper also makes sense.
Vary the proposition to see what works best, downloads are popular but never do them without filling in a form. If U need more info sticky me...

CrescentFresh

3:43 pm on Feb 5, 2004 (gmt 0)

10+ Year Member



Thanks for the advice you guys are great!

I think an additional 1800 line is currently out of the question, but the conversion tracking is something we hope to implement soon.

Is it possible to track both the Downloads (The code snippet would be on the downloads page) and the leads? I was thinking about setting up a seperate E-mail/phone/leads page that only the customers who arrive to our site Via Adwords would be able to get to - that way I can track conversions by putting the code snippet on that specific site as well. Would this work? (You can have the conversion code snippet on two different sites, right?)

ddogg

3:48 pm on Feb 5, 2004 (gmt 0)

10+ Year Member



Your CTR for being in the top 1-2 will more than triple, however your conversion will go down. It gets very expensive so if you are not making a good profit being on the side, then going to the top might break you.

(the above is based on very high volume keywords)

CrescentFresh

4:02 pm on Feb 5, 2004 (gmt 0)

10+ Year Member



Your CTR for being in the top 1-2 will more than triple, however your conversion will go down. It gets very expensive so if you are not making a good profit being on the side, then going to the top might break you.

When you say top 1-2 are you referrign to the TOP ads or the Top 1-2 on the left side?

And if your CTR triples, wouldnt Actual PPC go down accordingly, thus making it worth it? Or does one have to pay such a high amount to into those top spots that its not cost effective?

Why would your conversions go down? Are you implying that people who click on the top ads are interested enough to check your site out, but not interested enough to buy/give lead info?

Sorry for the preponderence of questions, you guys are great! =)

Robsp

4:25 pm on Feb 5, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The lower your ad, the higher the likelyness that someone is really interested (hence may buy). That makes sense if you think about it as they go through all other ads to click on yours, which suggest interest.

The higher you get the lower the potential interest as they just click on the 1st thing they see.

Note that this is a very general statement but true for most of my campaigns.

eWhisper

4:59 pm on Feb 5, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The higher you get the lower the potential interest as they just click on the 1st thing they see.

Note that this is a very general statement but true for most of my campaigns

I would have to second this info by Robsp. In general, this is very broad info, the highe the ad, the higher the ctr, the more 'just looking' people you get.

However, for many sites these just looking people do return later either through ads or direct request and become customers. If you are spending a lot of money for premium positions, it can be very useful to track visitors who return at a much later date and buy something from you in determining the effectivness of your campaigns.

That said, I've also seen that a lot of hits that ads get where their first occurence is on page 3+ are more competitors checking out the competition than potential buyers.

JenniferL

12:16 am on Feb 6, 2004 (gmt 0)

10+ Year Member



I'm a newbie around here but I'll throw my two cents in. 90% of our traffic comes from adwords. I've tried it both ways. When we were number 1, 2, or 3 in adwords, our traffic tripled, but our sales went way down. When our ad is around the middle of page 2, our clicks go way down and our sales go way up.

cline

1:00 am on Feb 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Depends on whether it's a researched on an impulse buy. The more impulsive the purchase, the greater the value to being high.

The old direct response equation on this subject generally holds for PPC: the higher the response rate, the lower the conversion rate.

skibum

1:35 am on Feb 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'd tend to agree that the lower spots are better money makers but have found the premium spots convert well when there are 3 or less ads on the page. Traffic and conversions are often great in these types of cases.

Know what you can afford per click, stick to it and work on improving creative to improve position.

ddogg

10:05 pm on Feb 6, 2004 (gmt 0)

10+ Year Member



"When you say top 1-2 are you referrign to the TOP ads or the Top 1-2 on the left side? "

Sorry, to be more specific, I mean the TOP top 2.

"And if your CTR triples, wouldnt Actual PPC go down accordingly, thus making it worth it? Or does one have to pay such a high amount to into those top spots that its not cost effective?

Why would your conversions go down? Are you implying that people who click on the top ads are interested enough to check your site out, but not interested enough to buy/give lead info? "

Your CPC will go down quite a bit, however being at the very top invites many 'impulse' clicks (people just clicking on the first thing they see). Thus conversion goes down.

Being in the top 2 is very much worth it I have found. However you must have a very high ad budget, and I would only recommend it if you are making a profit! (which should be obvious)

AdWordsAdvisor

11:03 pm on Feb 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sorry, to be more specific, I mean the TOP top 2.

I've been enjoying this discussion, but have to jump in now to say that I think 'The TOP top 2' is my new favorite name for those spots.

Perhaps even better than 'G-spots', IMO, in a politically-correct sort of way. ;)

AWA