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Tricky Bidding Strategy

Dealing with a new adwords competitor

         

chrisk999

10:08 pm on Jan 19, 2004 (gmt 0)

10+ Year Member



What would you do in this situation?

I have bidded on [keyword] at 6p per click for about a year, which generates revenue at a phenomenal rate and ROI.

Today, a competitor has jumped in, bidding at 75p CPC, knocking me to 2nd place (out of 4), and eroding much of my previous traffic.

So how do I get back to number 1? Do I bid just under him at 74p, forcing him to pay 75p per click, until he realises he's getting a negative ROI (but losing most of my revenue during that time), or do I just go for 76p and hope that Adwords discounts my bid somewhat (but he'll then be getting 6p CPC in 2nd place)?

I'd rather like to get back to 6p per click somehow, but am having difficulty in seeing the best strategy to use this time.

KevinC

11:27 pm on Jan 19, 2004 (gmt 0)

10+ Year Member



the only option I can see is to bid at 74p and force him to pay the full amount. This guy is most likely just bidding super high to avoid you outbidding him and he ends up only paying 7p.

Bump yours up and wait for him to blow his budget.

marek

1:37 am on Jan 20, 2004 (gmt 0)

10+ Year Member



Chris, I can't believe that the 2nd position istead of the 1st could make a considerable difference. Can't you tweak your ad copy and outperform your competitor by higher CTR? BTW, the 1st position sometimes attract fast, impulsive clickers and may bring worse ROI then lower one.

eWhisper

2:05 am on Jan 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'd bid 0.74 and make them pay the entire amount.

Just make sure the entire formula doesn't bump you into first place making you pay most of that 0.74, as with changing CTRs, its easy to switch 1st and 2nd place which can make a huge change in your CPC since theres a 0.68 between your current bid and what you'd move it to.

You might be better off bidding around 0.60 to make sure you don't end up in 1st place suddenly.

maoley

3:03 am on Jan 20, 2004 (gmt 0)

10+ Year Member



Just curious Chris. How do you know the exact CPC of your competitor? As far as I know Adwords CPCs are not as clear and open as Overture.

danieljean

3:51 am on Jan 20, 2004 (gmt 0)

10+ Year Member



Trying to get back at #1 is not necessarily the best strategy. Trying to outbid your competition can lead to much bigger losses than simply accepting lower revenues.

How much less traffic are you getting? What happened to conversion ratio and ROI?

If anything, I would try to determine a higher bid level that you would be willing to pay long-term: something that still gave you a decent ROI.

Then spend some time trying to increase your CTR- ad more creatives, variations on the best, spend time tweaking.

I would also scour the competitor's website to see if there are any doing some things better for usability, and adapt their work if you find gems.

CygnusX1

4:42 am on Jan 20, 2004 (gmt 0)

10+ Year Member



We found in the ppc relem that if there is more then one bidder that 2nd place is always best. Our triffic would only go down a little when we stayed in 2nd place against other bidders. Most web-searchers will look at more then just one website before buying. If our titles was optimized well then our hits only went down a little.

Now we also found that if we stayed in 3rd place, we did lose much more traffic then we did in 2nd place. I looked for our stats, but couldn't find them.

I'm sure it is different from business to business, but for us, 2nd place worked out fine.

cline

1:42 pm on Jan 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's also important to distinguish between direct and indirect competitors. Direct competitors sell the same thing you do; indirect competitors just bid on the same terms. The impact on traffic of these two types of competiton can be tremendous. For example, if you sell widgets and they sell books about widgets, their appearance in Adwords will have a small impact on your CTRs.

Another factor is whether your product is a considered decision or an impulse item. The more considered the purchase, the deeper the users will search.

chrisk999

4:34 pm on Jan 20, 2004 (gmt 0)

10+ Year Member



Happy resolution to the problem :) Thanks for all your excellent suggestions - very interesting reading.

I went for top spot in the end, and bidded at 75p (but only actually paid 30p), but ROI wasn't good enough, so just put myself back to 6p in position 2 this afternoon.

However, just done a search on [keyword], and all competition has disappeared, so I'm assuming their CTR wasn't good enough... moohahaha :)

Chris

onlineleben

8:45 pm on Jan 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>> and all competition has disappeared, so I'm assuming their CTR wasn't good enough... moohahaha :) <<
or their daily budget was eaten up. Check again tomorrow.

dmorison

9:00 pm on Jan 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



AdWords should limit your maximum bid as a new advertiser; forcing you to go through the ranks and learn where the profitability is to be found - rather than allow people to bid silly money on low conversion rate, low profit margin keywords and go bust within the week.

Whilst they are in the process of going bust, they take business away from those who knew that it would never work, who consequently don't get any business either - because by the time the current mathematically impaired #1 advertiser has gone bust there's another one comes in with an equally stupid and economically impossible bid to take his place.

eWhisper

9:11 pm on Jan 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



AdWords should limit your maximum bid as a new advertiser

First off, how will they know you're new? I open new accounts all the time for people - yet adwords doesn't know it's me.

I do think that the max allowed bid should be based around the max paid bid to keep people from coming in and severly overbidding like that, or to limit the manipulation of the system.

dmorison

9:20 pm on Jan 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes - a bid limit on a per keyword basis would be good.

Trouble then is how do you let the bid rise over time; without the aforementioned mathematically challenged person just raising you 1 cent into zero-profit land over the course of a few hours...

eWhisper

1:33 pm on Jan 21, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It would be a formula. The max bid could be 25% higher than the current top bid for bids $1 and less, with a minimum of $0.25 for a top bid, and for bids over $5, the bid could be raised 10% higher, or some sort of incremental increase based on current top bid.

You'd have to be able to make jumps more than 0.01 - it'd have to be at least 0.25-0.50 over the current top bid, and at bids in the multiple dollar ranges, probably at least a dollar raise or more over the top bid.

chrisk999

2:14 pm on Jan 21, 2004 (gmt 0)

10+ Year Member



I also think that a new ad should have to prove itself before disrupting the existing premium/non-premium setup.

It continually frustrates me that someone can walk in, bid quite high on my established keywords, and knock us all down to the right-hand side (with no premium spots anymore).

kidekat

2:55 pm on Jan 21, 2004 (gmt 0)

10+ Year Member



How can you tell what your competitors are bidding? I can't see where you find that out on Adwords, unlike, for example, Overture.

qfguy

4:26 pm on Jan 21, 2004 (gmt 0)

10+ Year Member



AdWords should limit your maximum bid as a new advertiser; forcing you to go through the ranks and learn where the profitability is to be found - rather than allow people to bid silly money on low conversion rate, low profit margin keywords and go bust within the week.

Poor dears.......

cline

10:37 pm on Jan 21, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It continually frustrates me that someone can walk in, bid quite high on my established keywords, and knock us all down to the right-hand side (with no premium spots anymore).

I'm so sorry. Did I screw up your Adwords campaign with my aggressive bidding? Tsk, tsk. Shame on me. ;)

AdWordsAdvisor

11:27 pm on Jan 21, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



How can you tell what your competitors are bidding? I can't see where you find that out on Adwords, unlike, for example, Overture.

You actually won't see exact figures for competitors on AdWords, kidekat. The reason for this is that your ad's position is not determined solely by what you pay as compared to your competitors. (Your CTR, as compared to your competitors is equally figured into the equation.)

So knowing what they pay is not particularly meaningful - although you can get an excellent idea about the 'going rate' by looking at the Avg.Pos (Average Postion) column of your stats, per keyword.

BTW, unlike on O, with AdWords it is possible for you to appear above a competitor who is paying more than you are - if your CTR is much better than theirs.

Basically, ad postion boils down to this: If you multiply your Maximum CPC times your CTR you will get a 'Rank Number'. Your rank number compared to that of each of your competitors, determines your position on the page.

AWA

kidekat

5:19 pm on Jan 26, 2004 (gmt 0)

10+ Year Member



I am feeling lucky! I've wanted to know that for ages and get a personal reply from AWA himself. Thank you.

AdWordsAdvisor

5:31 pm on Jan 26, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



;) Hey, you're welcome kidekat.

I'm honored!

AWA

kidekat

2:47 pm on Jan 27, 2004 (gmt 0)

10+ Year Member



"blush"