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Adwords Broad Match Feature Hurting Small Busineses/Consumers?

         

rbarker

10:38 pm on Dec 17, 2003 (gmt 0)

10+ Year Member



Hope this hasn't been hashed over before. If so, please direct me to the link and I'll get my answers there.

I've noticed non-relevant adword ads popping up on granular/precise terms I previously had mostly to myself. My ads are highly relevant but these new arrivals are not.

If my term is Phoenix Arizona Widgets, big power-house advertisers using Phoenix Arizona in their terms knock me down to the 5th or 6th listing. Again, their ads are totally non-relevant to the term being queried. I have examples but don't think I'm allowed to post them here.

For me personally, this hurts my small business and delivers poor quality adwords results to G's users. Has anyone else seen this? Is G doing anything to correct this?

Chndru

10:53 pm on Dec 17, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>please direct me to the link
[google.com...]

cline

10:54 pm on Dec 17, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sure, I see it all the time. And after the advertiser has racked up about a thousand impressions the ad goes away due to low CTR.

rbarker

1:58 am on Dec 18, 2003 (gmt 0)

10+ Year Member



Thanks Chndru. I read parts of the threads. Is G doing anything to correct this?

Shak

8:58 am on Dec 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Is G doing anything to correct this?

That is the beauty of of Pay 2 Play

it really isn't down to Google, but actually down to the crazy advertisers, and the fact that their CTR may go down usually means they dont hang round for too long.

just a bit more work on the smart advertisers part :)

good luck

Shak

sem4u

9:05 am on Dec 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If companies want to broad match and spend more money then let them :) I will happily beat them with a higher CTR for specific keyphrases (and lots of them).

mcavic

3:59 pm on Dec 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I agree that this lowers the quality of Adwords to the user. I suggested a possible fix [webmasterworld.com], but I don't think G sees it as a problem.

They say that the less-relevant ads will drop out due to poor CTR, but I really don't see that happening where I am. I don't know if the less-relevant ads are actually getting a higher CTR, or if they just have a much larger bid.

eWhisper

6:13 pm on Dec 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



There is a minumum CTR - so a 'much larger bid' might get you positioning for a time, but it still won't keep your ad from being disabled due to low CTR.

In the past month, I've seen 2 big brand names disappear from our KW searches. Relevancy and good ads will win out in the end.

webmaus

4:09 pm on Dec 21, 2003 (gmt 0)

10+ Year Member



I have the same problem, a big name store that CAN'T sell the service I provide is number one on three of my direct matches. It has absolutely nothing to do with anything close to what is being searched on. Sigh, just wait them out I guess.

rbarker

6:07 pm on Dec 21, 2003 (gmt 0)

10+ Year Member



I don't think G should wait for their minimum CTR filter to correct bad ad placement. In some cases there might often be a new deep-pockets bidder coming in on single word terms (golf, dog,?) causing a small business owner un-ending headaches.

G needs to give priority placement to ads that actually target the term - regardless of bid level.

anallawalla

1:56 am on Dec 22, 2003 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



In some cases there might often be a new deep-pockets bidder coming in on single word terms (golf, dog,?) causing a small business owner un-ending headaches.

G needs to give priority placement to ads that actually target the term - regardless of bid level.

Although I agree with you, the above makes no business sense. The deep-pocketed bidder may last longer than the little people, thus more revenue to Adwords. It would need a sustained and well-publicised user dissatisfaction survey commissioned by a competitor or other publicity before it could change. Similarly, if the rich bidder is getting ROI, it will stay, else it too will try something else.

danieljean

3:16 pm on Dec 22, 2003 (gmt 0)

10+ Year Member



webmaus- have you considered contacting them? Since it is hurting both of you, they might pull the ads...

webmaus

3:52 am on Dec 27, 2003 (gmt 0)

10+ Year Member



DanielJean I tried to contact them but so far have apparently not reached the right department as the replies gotten so far (four) have each directed me to a different area with my query. They still come up on five of my favorite key word searches and it would be fine if they wanted to donate to the cause as often as they over-power it in the search *grin*, but would guess that is not going to happen anytime soon.