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How do I reactivate falsly disabled ads?

Short server outage disabled all my ads.

         

killroy

11:50 pm on Dec 8, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I had a short server outage today of about 10-30 minutes. This disabled all my ads, with the reason that the target URL must work... fair enough.

Except the only way I could figure out to reenable them was to edit the url, and then edit again to get it back to how it was (a long process with the speed of the AdWords backend).

Now the ads are marked as new (with letter for letter the same old ads marked as deleted) and all CTR and optimization info is lost. Is it jsut me or is that REALLY silly?

I mean, let me edit and save the ad (without changing anything) to recheck the filters. Or if I have a character for character equivalent ad as a deleted one, reuse the deleted one.

Or, best, if I edit an ad don't throw out the performance data.

Did I just do something really wrong, or is it a stupid neglect of the AdWords system?

SN

hobbnet

2:26 am on Dec 9, 2003 (gmt 0)

10+ Year Member



I believe this is how you are going to do it. Shouldn't be too big of a deal though, other than the time it takes to resave your ads.

AdWordsAdvisor

2:41 am on Dec 9, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



kilroy, your point is well taken.

The system was designed around the idea that, by far, most ads are disapproved for an editorial issue with the ad itself. Thus, editing the ad will resubmit it to Google, and cause it to go live right away.

I agree that this is less than ideal when the issue is with the site instead of the ad (such as your URL not working when the reviewer checked).

In these cases, you do need to make a small change to the ad and save the change.

I'll surface this UI quirk to the product development team, and hope that it can be streamlined in a future release. Thanks for bringing this up.

AWA