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Norton Internet Security 2004 blocking Google Adwords!

Default settings block/disable ads

         

graywolf

5:46 am on Oct 23, 2003 (gmt 0)

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I installed Norton Internet Security 2004 today. After surfing around I noticed the titles of Adwords on my Google searches were missing. I tried click on them and nothing happened. I rebooted, same thing, no titles and no adwords links. I tried a second PC and everything was fine. After some hunting around I discovered there is a setting on Internet security called "ad blocking" the default setting ("on") blocks viewing and disables the links. When I turned the setting "off" everything returned to normal, titles showing and links were active.

Can anyone else confirm what I am seeing?

Shak

7:05 am on Oct 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



[webmasterworld.com...]

seems familiar now that you raise it...

be interested to hear further on this.

Shak

BaseVinyl

7:12 am on Oct 23, 2003 (gmt 0)

10+ Year Member



Same thing happened to me with that Norton product. The Ad blocker stopped me from seeing all banners and any flash ads and all pop-ups and I don't even see Adsense at all...there is just an empty spot where they are supposed to be. It makes surfing such a pleasure but if everyone had Adblocker enabled then I'd be in a real pickle...none of our ads would entice people to click!

heini

7:49 am on Oct 23, 2003 (gmt 0)

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Well, we could talk about Karma here, i.e. what goes around comes around.
I certainly thought that Google actively promoting the blocking of their competitors ads formats would someday come back to bite them.

PCInk

8:47 am on Oct 23, 2003 (gmt 0)

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From what I have worked out, it is blocking affilate network adverts, but not direct advertisers. You will see some titles and not others.

Learning Curve

1:04 am on Oct 24, 2003 (gmt 0)

10+ Year Member



I just worked on this today. I just put up Norton Personal Firewall 2004.

Norton Ad Blocking looks at URLs and other things and if the URLs have tip-offs like /ads/ in the URL they don't show it.

In Norton, I had to go into "Statistics", "View Logs", "Content Blocking" then clicked an individual blocked ad to see the reason it was block (Reason: "/ads/").

Whew! But that's not the end. Not even close.

To allow those ads you have to go back to the main page, "Status & Settings", select "Ad Blocking", click on "Configure", "Advanced", "Add Site" in the left side column, and then put in Google's domain name, then select the new entry for Google, then in the right side column click on "Add", then select "Permit" and type in the offending phase, for example "/ads/" without the quotes.

Yeah, right. Like anyone who isn't interested in Adword titles is going to go through all that trouble.

Of course, you could just disable all "Ad Blocking" but what fun is that?

And BTW, does anyone know how you stop all these Norton, "A remote system is attempting to access your computer" popups, while maintaining security?

jdancing

1:27 am on Oct 24, 2003 (gmt 0)

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I don't have Norton, but I set up my ad blocker to snuff out Adwords - I never see them anymore. If it is an ad that can be blocked, it gets blocked. Fortunately, plain link advertisements can never be blocked. ;)

eWhisper

3:36 pm on Oct 24, 2003 (gmt 0)

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There is a setting in norton firewall, which I forget, but it's about how detailed you want the reporting to be. If you set it to average or minimal reporting, the firewall icon won't pop up everytime that someone tries a port scan.

AdWordsAdvisor

1:41 am on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We've been hearing more of this over the past few days, and are looking into it as well.

If I learn any interesting details, I'll pass them on.

By the way, this forum is an absolutely outstanding Early Alert System for things like this. Just amazing.

amznVibe

1:48 am on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Um, they are ads, they get blocked, this is surprising?

Adsense may be a little more interesting and context sensitive than graphic ads but they still slow down browsing and were not the actual content the visitor was visiting your site for in the first place. I block adsense too in my firewall and other client pc's and when I do network admin.

The good news for you is that most novices don't use such products like NIS, so some people will still see your ads. But expect more and more products to block them by default.

jk3210

3:15 am on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>...does anyone know how you stop all these Norton, "A remote system is attempting to access your computer" popups<<

Under OPTIONS you have to de-select "Show Internet Security Icon in System Tray."

The only downside to doing this is that you don't have a continuous visual verification that Internet Security is running.

I get nervous sometimes and do a manual check.

BTW, has anyone noticed a slow-down in your computer's page download speed due to Norton? I certainly have.

ThomasAJ

7:07 am on Oct 25, 2003 (gmt 0)

10+ Year Member



Hm... is this the beginning of the end for Adwords?

Imagine, sophisticated software targeting Adwords and the like and obliterating them.
"Can't be done you cry", sure it can and will 'cause there's big bucks for the winner who can proclaim, "NEVER SEE AN AD AGAIN", and deliver on that claim.

I have had a gut feeling for about 6 months now, and I am proably wrong as I know nought about IPOs, but I'll run it up the flag pole.

As was shown during the dot com bubble, the greatest speculative money was made when there was the greatest fantasy about the mystical future of a company, it's products, and the business sector it was in. I suspect that Google's fantasy curve is on the descend as many many businesses are chiping away at Google from all sorts of angles, such as blocking adwords.

So my gut feeling is that they have missed the IPO window. But hey, noone really knows.

Sorry for the quick off-topic.

amznVibe

7:14 am on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If Google allows you do to ssi or php includes, you could insert adsense ads and make it very hard to block (visitors would need a tricky page filter then).

But then you'd have to use your own server bandwidth to pull down the ads and there are other issues which makes me think Google is unlikely to let this happen happen anytime soon.

Visit Thailand

7:20 am on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



does anyone know how you stop all these Norton, "A remote system is attempting to access your computer" popups,

I think the system security tray icon is something different.

To stop the pop up ads that come at you in the middle of the screen. Click on Personal Firewall, Configure, then custonm level - in that section you should see two options at the bottom unlcick alert if unused port is accessed.

On another note can you pls tell me how is the Email Spam Filter in NIS 2004. It is supposed to be one of the biggest reasons for upgrading?

[webmasterworld.com...]

[edited by: Visit_Thailand at 7:29 am (utc) on Oct. 25, 2003]

ThomasAJ

7:23 am on Oct 25, 2003 (gmt 0)

10+ Year Member



AdwordsAdvisor

I can only hope and pray that Google quickly take notice and do something about the pain caused by their inept implemenation of broad matching, just as I am sure they will very quickly take notice that an important company like Norton might affect them adversly.

BTW AdwordsAdvisor any strong words directed at Google is in no way meant to be a personal attack on you. No way. I am not saying this to ingratiate myself, just being professional.

I also know that to get anywhere with a large organization is to be very very persistent in pointing out their errors and why it affects them and not just the complainor.

Yidaki

9:38 am on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Allthough i'd loose money too if AdSense / AdWords would be blocked by software, i'd say it's a proof that NIS works as expected - "block all ads" means just this. If any ad publisher / ad network tricks around this to get their ads showing even if a user has blocking software installed, the user frustration might become a problem for both parties: NIS for not filtering *all* ads and the ad publisher for tricking ad blocking software. Difficult situation imo.

spud01

1:44 pm on Nov 11, 2003 (gmt 0)

10+ Year Member



I think its down to Nortons I mean s=Symantec to update their product to allow legitimate Ad networks to be displayed and passthrought the adblockers.

Do google ads also get blocked by other ad-blockers?

cayenne

2:02 pm on Nov 11, 2003 (gmt 0)

10+ Year Member



Hopefully, this is the straw that will cause Google to post ads in the same format as Overture, instead of unsightly colored ads off to the right of the page.

Combine Google’s quality customer support, systems (sans broad match), etc. with the OV format and you have a winning combination….less tacky to ;)

-c

Tropical Island

8:33 pm on Nov 11, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Does anyone stop to consider the impact of having an impression with no possible clickthrough possiblities.

I'm pretty sure Google wouldn't know that the ads are being blocked as it occurs on the user end. Is this a possible reason that CTR rates may be dropping or will in the future as the problem becomes more widespread?

mansterfred

12:00 am on Nov 12, 2003 (gmt 0)

10+ Year Member



I agree with Yidaki. If Norton says it blocks all ads it should block em all. Google will have to reformat.

cayenne

12:07 am on Nov 12, 2003 (gmt 0)

10+ Year Member



......hmm...another strong case to spend time & money on SEO, not the ever-changing fickle world of PPC.

-c

AdWordsAdvisor

2:08 am on Nov 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't think I'd suggest taking this as Gospel, but...

The little information I've been able to gleen shows that not all AdWords ads are blocked. Evidently the program sees something very 'ad-like' about certain URLs, and blocks them.

If you are a user of Norton Internet Security 2004, perhaps it would be worth calling Norton's user-support to see if they can expand on this idea at all.

It would certainly be worthwhile to know how to create un-ad-like URLs.