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Client expectations

What can they expect

         

saltwood

5:36 pm on Feb 19, 2003 (gmt 0)

10+ Year Member



As a client with a pocket full of cash, my expectation for a 12 month SEO campaign would be 'number 1 position for my top 50 keyword/phrases'. Is this a realistic/reasonable request to make of a professional and reputable SEO company?

gingerbreadman

5:39 pm on Feb 19, 2003 (gmt 0)

10+ Year Member



Depends on your engines/directories you are targetting, your budget for PPC etc., the competition for your keywords and the quality of the SEO.

John_Caius

6:24 pm on Feb 19, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It mainly depends on the competition for the keywords. If your keyword is "paris hotels" then you'll find it incredibly difficult even with wads of cash. If your keyword is "kidderminster bell-ringing" then it'll be very easy to do it for free.

But if you're a professional and reputable SEO company, surely you'd know that...

saltwood

6:41 pm on Feb 19, 2003 (gmt 0)

10+ Year Member



I'm the one with the cash and not the SEO company.

I'd like to be able to quantify the targets for a 12 month campaign to justify the expense

IanTurner

6:52 pm on Feb 19, 2003 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Why are you focusing on position would be the first question.

You should be saying I have an SEO budget how will I get a return on investment.

For example if you are a car sales site then targetting the keyword 'car' may be a complete flop whereas targeting 'buy <make> model' may give you a significantly better ROI.

You should also look at which SEs you are targetting and what competition is like, for example going up against Google for the term search engine in Google would be pointless.

What you should do is contact some SEO companies/specialists and get them to put forward proposals for a campaign with a budget of £XXXXX/month

webdiversity

11:14 pm on Feb 19, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Agree with Ian 100%.

Surely the best solution you should be seeking out is "I have a pocketful of cash. In 12 months time we will sit down again, how much cash will I have then?"

Obviously a company will get no results for you unless you have some prominence in visible places, but the landscape has moved on from #1 positions and the deliverables should be return on investment, lifetime value, visibility, brand recognition or whatever else is important to your business.

Good companies will not only come up with the solutions, they will also tell you about the problems you don't even know you have.

If your SEO company talks position only then they are probably a little behind the pace.

John_Caius

12:13 am on Feb 20, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



A really good way of keeping your pocketful of cash intact is to have a look through the big posts in the Google forum (e.g. Brett Tabke's 12 months with Google alone thread - use the site search) and do it yourself for a few months, see how you go. If your site has never been developed with search engines in mind then you'll probably be able to make huge differences without paying an SEO company.

Start with things like putting your keywords in your page titles, e.g. "WidgetCorp - number one for widgets" instead of just "WidgetCorp". Put text on your front page that describes what you do with the appropriate keyword phrases in. Link to the blue widgets page with "buy blue widgets" as your link text. Put "blue widgets" in H1 text near the top of the page. Download the Google toolbar. Get links into your site from sites that rank well, typically by exchanging links with sites in a similar field to your own. Get a regional and a topical link in dmoz.org (one for where your office is based in Regional and one for what your business is in the appropriate topical category). Also get listed in GoGuides, JoeAnt and any industry-specific directories you can find.

Wait for two or three months for all the search engines to update and then see how you're getting on. Don't spend any money until you've done all of the above, or you'll only be being charged for the information you've already got here. To go further than this you may want to pay $300 a year to be listed in the Yahoo directory, get paid advertising in Overture or Google Adwords. Ask questions in the appropriate forums here to find out how useful that will be.

gingerbreadman

8:27 am on Feb 20, 2003 (gmt 0)

10+ Year Member



Yeah, I agree with Ian too.

A client once said to me that he wanted to know how much 'bang he was going to get for his buck'.

TallTroll

10:16 am on Feb 20, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Saltwood, I can't tell you how much it warms my heart to see a client asking relevant questions BEFORE starting the project, rather than 3 months in

As a couple of the others have noted, a professional SEO outfit should really be talking to you about traffic, not positioning (obviously the two are related, but bear with me here). A bit of digging aroung this site will throw up threads where we as a community have discussed in some depth how to maximise client return on investment by not just targetting the "obvious", competitive keywords, but by casting the net a little wider, seeking to gain ranking on many relatively low traffic phrases

"Adde parvum parvo, magnus acervus erit"
'Add little to little and there will be a big heap' - Ovid

Also, think about totally "out-of-the-box", non search engine traffic drivers, like email marketing campaigns, viral marketing, offline methods, press releases etc, etc. Again, many good SEO firms will be able to help you with those, directly or through partner companies

saltwood

9:26 am on Feb 21, 2003 (gmt 0)

10+ Year Member



thanks for the replies. very helpful