Issues with HTTP to HTTPS transfer losses

we are losing data in this transfer

[Namaste]

Of late we are getting an increasing amount of customers whose orders are lost when they enter the secure are of our site.
- Initally we were using cookies, to track the customers, but we find an increasing amount of customers are diabling cookies
- Then we started passing an invisible field, but we find that somewhere this is not passing and customers get a blank page or error message on the HTTPS page. We feel this due to encryption issues.

What is your experience with the situation and what are the solutions?

[wardbekker]

You might want to get more information on those users. Put in a verification routine after each step and log all errors together with the user agent (browser) version and check things like; cookie disabled, javascript disabled etc. See if you can find a pattern and try to reproduce the error.

[f00sion]

if you are using session variables to keep track of anything at all they do not carry over when you switch to https

[mattglet]

also if your secure domain name doesn't match your non-secure domain name, your cookies won't be read.

i.e.

your regular domain is www.example.com, and your secure domain is secure.example.com. if you set the cookie in www.example.com, your secure site will not be able to read it.

-Matt