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They quoted a single script that was to blame, which contains one line: <%Response.redirect("http://www.example.com")%>
They told me that if the destination url of the redirect was not responding, the redirecting server would crash due to connections being left open?
Is this true? Apparently it brought down the whole cluster, with only about 100 hits to the script in an hour or two - very strange?
Any ideas? Any info would be much appreciated.
Thanks very much,
Chris
Whenever I use a Response.Redirect and there is no URL at the other end, I just get a Page Not Found error and that ends it.
I've never known it to hang and bring down a server.
They told me that if the destination url of the redirect was not responding, the redirecting server would crash due to connections being left open?
Absolute rubbish!
All that Response.redirect does it display a two line http Response to the web browser.
It is the web browser's decision whether to follow that link or not.
No further processing is required by the server.
I can't emphasise enough how ridiculous their statement is.
Don't complain to them. Just find a better host. If your host doesn't understand even the most basic HTTP specs then you should move on and find someone better.
If they've cut your contract short, you have an open and shut case for litigation. You have every right to reclaim any hosting fees that you've lost and it is their responsibility to reimburse you for any monetary damages caused by their actions (lost sales, set-up charges with a new host, potential lost sales due to a drop in search engine traffic, monetary payment for the time you've spent getting advice and finding a new host, even a monetary payment for any goodwill that you may have lost from your customers due to your server being down)
Send them a letter (by post, recorded delivery) saying you've received independent advice and the response was that their reason for terminating your service was inaccurate. Calculate the money that you've lost and give them those calculations (not just the final total) and ask them to refund you. Tell them that if you do not refund the money, you will take legal action. Don't be offensive in your letter, just state the facts.
If they pass that letter on to their solicitors, they will tell them to pay up because there is absolutely no way they can possibly win that case.
BTW, can you sticky me the name of the company. I'd like to know who it is.
