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AspEmail Slooowwwdoown

All of a sudden, mails take an age to send!?

         

jgar

1:26 pm on Jan 13, 2005 (gmt 0)

10+ Year Member



We send out emails using AspEmail - it has been doing fine for about 2 years, until about a week ago, it started being very slow.

Now it takes about 5 minutes to send 10 very small text emails.

Changed the software for the newest version - no improvement.
Checked our server & databases - no problem identified

Any ideas what it could be?

Yours gratefully

Jgar

defanjos

3:12 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Funny, just finished fixing the same problem yesterday.

I thought the problem was with ASPemail, but it ended up being with MailEnable - the server mail software.
The mail queues were all clogged up with spam email.
I deleted all files in the Queues folders and also the Bad Mail folder (this folder had 1.8 million files in it), and now the emails are working great.

I made sure to delete all catch-all accounts, so the junk email gets bounced and not stored on the server.

You might have a different mail program, but it could be a similar problem.

Also check if someone is not using your server to send spam mail - you could have been hacked.

jgar

3:37 pm on Jan 13, 2005 (gmt 0)

10+ Year Member



Thanks for the reply defanjos,

1) We use our Internet Provider's email service, so no other email programme is additionally set up on our machine. Am I right therefore in assuming this first possibility can be ruled out here?

2) How can I best test for that sort of hacking? Something like a virus scan? or Ad-aware 6?

Cheers for any thoughts

defanjos

4:46 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We use our Internet Provider's email service

So, the mail.host line looks like this?
Mail.Host = "smtp.your-isp.com"

If that is the case, I don't know. Maybe it is a problem with your ISP.

About the hacking, maybe looking at the machine logs will tell you if something suspicious is going on.