Forum Moderators: not2easy
As part of the site, visitors will be able to post useful information, stories etc. Its not a forum/bulletin board format, more an archive - a bit like the travel sites have people's experiences of where they've been.
Will a simple disclaimer work to keep us protected from post content? If we say that we monitor the posted information, are we accepting some sort of legal obligation and would it be better to state that posters are solely responsible for published content? (Or are we deemed to be the publishers).
Or is is good enough to just remove any information that anyone complains about.
Secondly, we want to have lots of outgoing links to various sites, many of which will be personal ones. Is it just a matter of courtesy to get the OK for doing this from the sites, or are there potential legal issues. If a site doesn't reply to a request, is it risky to put the link in anyway. (We aren't saying anything about the links, they'll just have the site name/description).
Anyone been through this?
Forums and similar sites with user generated content should probably do a few things to minimize potential copyright liabilities:
1) Have clear language in your TOS that prohibits users from posting copyrighted material. Make sure the users acknowledge the TOS when they register.
2) Have a reporting mechanism in place for copyright violations, i.e., provide e-mail and postal contacts for copyright owners or others to report infringement. Emphasize your desire to avoid copyright violations.
3) Respond very promptly to any such reports.
4) Be proactive - if something looks fishy (or a bit TOO good), search Google for unique text to be sure it hasn't been ripped off.
This won't entirely immunize you, but it will be sufficient in 99+% of the situations you'll encounter.
Have just found some interesting TOS on a travel site where people send in reports, in the area of ownership / rights to use the posted information.
Looks like lots of grey areas, a lot of which can be dealt with by getting user agreement to TOS and a few which appear to have legal precedents (as you say the publishing of obviously copyrighted material).