Forum Moderators: not2easy
To paraphrase from Seth Godin, people want to buy a story. They care a little about the price and some about the ease of use and a bit about durability. But a story is something they can tell their friends and gives a product a value of more than its component parts.
Think the J. Peterman [en.wikipedia.org] catalog . . .
For example, if your target audience is new widget users, you would want to talk about how widgets can be used, the benefits of owning widgets, and --lightly-- why this brand of widget is a better choice than the competition.
OTOH, if your audience is experienced widget users looking to move up from the entry-level model widget then you will need to provide a lot more technical detail, and skip the 'why should I own a widget' overview.
Beware of trying to be all things to all people, or you'll end up looking like everyone else.