How does Nettracker define a "visitor"?

And how does it define a "hit"

[Receptional]

I don't usually use Nettracker, but I have to use it to analyse a site, so can anyone help me? (v6.0 enterprise)

How does NetTracker define "visitor"? - by IP only? by IP and referral data? does it get stuffed by AOL's dynamic IP pooling? (It sure looks like it...)

How does Nettracker define "Hit" and if it is the proper definition of a server hit why does it use the word "hit" in its archive traffic summary report instead of visits?

Why might it only find three referring keywords in seven days on a site with many thousands of visitors a day going to it?

Any help is very welcome here.

Dixon.

[ToddSane]

>How does NetTracker define "visitor"? - by IP only? by IP and referral data? does it get stuffed by AOL's dynamic IP pooling? (It sure looks like it...)

A Visitor in NetTracker is defined (by default) as IP (or domain name if resolved) with the User Agent (browser and platform information). It can also take advantage of Cookies, Authenticated Usernames and/or Parameter values like session ids or user information. There are some Host Grouping abilities with AOL automatically with resolving host names or you can group the IPs of AOL together if you want. NetTracker is flexible when it comes to Visitor Identification and Sessionization.

>How does Nettracker define "Hit" and if it is the proper definition of a server hit why does it use the word "hit" in its archive traffic summary report instead of visits?

A Hit is a single request to a Web server. Thus, a single HTML (Hypertext Markup Language) document containing multiple images (.JPG, .GIF, etc.) would be counted as multiple hits to a Web site. In addition, erroneous requests to transfer files are also counted as hits.

NetTracker automatically excludes certain filetypes so that they are not counted as Page Views. The Traffic Summary in NetTracker is simply giving you the number of Hits and Megabytes per month/day. If you want to look at Views and Visits per month/day, then you would look at the Date Summary.

>Why might it only find three referring keywords in seven days on a site with many thousands of visitors a day going to it?

You are using an older version (v6.0). NetTracker is now up to v7.5. Normally, NetTracker is simply reflecting the information contained within the log file. I would contact NetTracker's Support Department and they would be able to explain exactly what you are seeing and why.

I hope this helps you.

Todd

[Receptional]

Thanks Todd. Very helpful.

Dixon.