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Their "contain the term" feature usually has most of the spidered and cached websites that actually link to a given site.
Since Link Analysis is a priority with Google, this ranking algorithm is important
Find web pages that link to www.whateverdomain.com
Find web pages that contain the term "www.whateverdomain.com"
Click on the link under "contain the term" and you will get a count, and SERP.
I find that occasionally the Backwards links in the toolbar sometimes returns a zero, yet this method shows hundreds.
The link to "contains the term" also give a much higher count than the "pages that link to" option.
Some of course,could be pages containing the URL, but not a live link.