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Referrals Missing In Log File

Strange results when measuring clicks

2:22 am on Jan 25, 2001 (gmt 0)

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WebmasterWorld Senior Member 10+ Year Member

joined:Jan 4, 2001
votes: 6

I'm hoping some of our resident gurus can offer their thoughts on this scenario which is causing me some problems.

The surfer clicks through from adverts on my pages to the client site. I use a cgi script called REDIR.PL (freeware) to generate an entry in my logs so that I can count the number of clicks and report that back to the paying client.

That works fine.... but when we look at the clients logs, there is no record of the event at all... no indication that a visit actually happened and no reference to my site as the referral source.

Naturally the client wonders if I am lying to them....

Any similar experiences? Oh... the clients stats package is generally LiveStats if that is relevant.

12:50 pm on Jan 25, 2001 (gmt 0)

Administrator from US 

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Sept 21, 1999
votes: 13

Referrals are always dicey. Alot of spider will pull your redirect but not follow it.

- spiders will follow the link to your redirect which is on your site, but not follow the redirect itself off the site.
- browsers. many browsers can turn of referrals.
- filtering agents can block referring strings (adult filters, banner busters).
- firewalls, gateways, and various proxy servers can all block referrals.

Best way when disputes come up like like your situation, is to compare IP addresses. Take your tracking list and what lines up with an ip at that time in their stats. If they click on your redirect, and within a few seconds show up in the log on the destination site, that's your click.

11:39 pm on Jan 28, 2001 (gmt 0)

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WebmasterWorld Senior Member 10+ Year Member

joined:Jan 4, 2001
votes: 6

Thanks Brett...

I am currently talking to a programmer about creating an .asp script that will record the click event in a database on my server before the link command sends the viewer to the external site.

I don't know if it will remove the problem or if we are just rearranging the deck chairs ..... but it seems worth a shot.