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Bay9.com -- Avoid!

3:20 am on Jun 6, 2001 (gmt 0)

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10+ Year Member

joined:May 13, 2003
votes: 0


Just to share my experience with bay9.com

3 months ago, I opened an account with bay9. I managed only to enter one search term successfully as the customer control panel was buggy, had broken links and often timed-out.

I followed their instructions and entered all my other entries in an excel file and emailed them. My account was never updated with the search terms up till now.

I did not even bother to email them about it. The one search term I entered got only 2 clicks until now, and one was from me testing. This same term is searched over 30,000 times a month on goto.com and a free listing on nbci.com generates over 10 clicks a day.

So I converted my search term money to their more expensive banner ads. (And I hate the low-class banners they display). Again, when I searched for my own banner listing, the banner displayed was a broken image link.

I never logged in to my bay9 account anymore, but that's not the end. I started receiving spam mail from bay9 about their low-cost banners, and despite following their instructions to unsubscribe twice, I was never taken off their spam list.

Do any of you have similar experience or otherwise with Bay9? I must say this is one of the most unprofessional and ineffective web-service I have subscribed to.

I just did a search for Bay9 on another forum
this is a link [searchengineforums.com...]

3:53 am on June 6, 2001 (gmt 0)

Administrator from US 

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Sept 21, 1999
votes: 13

I think Bay9 is having growing problems. They were really good when they first started. Then they went on that promotion blitz and it sounds like customer service is left holding the bag.