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To make matters worse the lag between positions shown in the DTC and the bid tool seems to be getting larger.
This makes it difficult see at a glance which positions your keywords are in.
Come on Yahoo - you can and need to do better than this!
We are aware of the problem - it's a server issue and have no idea when it will be fixed. We are working on it as it is a priority for us.
They also mentioned that this is not the first time it occurs.
So in essence you can keep updating your bids manually or through a third party bid management tool with no guarantee that your updates will stick. Even if you see the change in Yahoo Search Marketing and think you are in the position you want to be, if you verify your rank in the Yahoo Search Engine, more likely than not you will not be ranked where YSM says you are.
Furthermore, your rank will keep changing everytime you perform a search for a particular keyword.
I have been experiencing this problem for at least a month now and it just keeps getting worse.
We are aware of the problem - it's a server issue and have no idea when it will be fixed. We are working on it as it is a priority for us.
They also mentioned that this is not the first time it occurs.
This is typical Yahoo!
Translated - yep we know something is wrong, we won't tell our users and we have no idea when it will be sorted out!
What kind of response is that?
Maybe they are settling for 2nd place after all ;)
For what it is worth I think that the positions shown in the view bids tool is correct. I have checked a couple on Yahoo! & MSN and they seem to match up. However, if the figures are wrong in the DTC itself I cannot see at a glance which position a keyword is in!
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Great! Now I have no idea which position my ads are in :(
Tried contacting Yahoo again on this via email and have not gotten a response yet. (Excellent customer service!)
Looking forward to Microsoft offering a better alternative than Yahoo has so far!
Traditionally I lower my bids a little just before the weekend. It is kind of hard to do this blindly...
Think you are in the #1 place because the direct traffic center says that you are? Well think again.
Since at least Wednesday, across all countries, Yahoo has had serious adserving issues. I am finding that while I am supossed to be the #1 ad all the time...I am probably #1 25% of the time based on my research.
Yahoo, once again, has not communicated this issue to adverisers...and quite frankly I feel this is just another 'cover up' by them.
Hope you're not in a hurry....
I'm a patient person, but variations of this problem have been ongoing for at least a month and possible more. I think many of us are just starting to take notice now.
There are serious issues with Yahoo.
Don't get me wrong, I appreciate the traffic and business I get from their paid search. My concern is that I'm not getting what I'm paying for.
At least they should keep us in the loop. This is after all a "business" relationship.
The Yahoo business model is for you to give them money, and hope to actually get some of what you were promised.
It hasn't changed in 7 or 8 years, so I wouldn't hold my breath....
I'll post the answer once(if) I get a reply.
