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How do I get in contact with Overture?

         

kentuckyslone

2:22 am on May 27, 2005 (gmt 0)

10+ Year Member



I received an email from Yahoo Overture about a problem with my pay-per-click account. At the bottom of the email it saus:

Please do not respond directly to this email because we are unable to
receive e-mail responses to this address. If you would like to contact
us please use the Support Request Form, a link to which is found at the
bottom of nearly all pages within your account.

Well, I checked the following pages within my account - Account, Money Manager, Account set up, edit profile, reports, manage sponsored search, editorial status, page help, manage catagories, edit account name, add payment method, terms of service, sponsored search help AND search marketing home and help.yahoo

No where on any of these pages did I find any contact information whatsoever. So what's up? Do they not want people to be able to contact them?

Does anyone have any idea of how to contact these people who do not want to be contacted?

kentuckyslone

5:55 pm on May 29, 2005 (gmt 0)

10+ Year Member



Doesnt anyone know how to contact these people?

Erku

8:24 pm on May 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Look at Overture's website, I think I have seen a toll free nuber there.

Tropical Island

11:50 pm on May 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This is typical of the mindset of Over / Yahoo.

If you look at the very bottom of the page once you log in you will see in very obscure, pale and small type "support center".

This should give you an idea of how important you are to them as a customer.

Their direct number in the US is 1-866-999-6837

kentuckyslone

12:10 am on May 30, 2005 (gmt 0)

10+ Year Member



Thank you very much. I dont know what is up but I looked on a lot of pages and couldnt find it.

Also, I previously used Yahoo for my webhosting. The customer service was so terrible (and that is being nice) that I switched to another webhoster.

David