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We had about 400 listings running. We did nothing but change the URL them from the main home page to a more specific area for that keyword.
As of right now, 408 declined, 14 pending, zero approved.
The reason? "broken site" and "insufficient content". Yet I can click on the URL in the report, and it goes exactly where I want it to go. In the past 3 weeks our spending has gone from around $50 a day to *** 42 cents average ***!
And the "insuffient content" site has over 2500 pages of products for sale. What a bunch of ^*%&^%
And to make it worse, it takes forever to find the tiny size #1 link hidden at the bottom to email them. The email they send you has a link to go to - that link is broken. I go to their main site - and cannot find a single link to email CS, no phone number, nothing.
URL's they say have "insuffient content" we do around $10,000 a day sales on, yet they don't seem to think it has enough content - even though that same keyword listing has been pointing at the same place for 3 years.
Overture is seriously seriously fubar.
[edited by: Wlauzon at 6:07 am (utc) on Feb. 12, 2005]
However, their editorial process is an absolute joke. Terms can take weeks to get approved, and have some bizarre results in the editorial process. I've seen words that were almost identical show 1 approved and the other not. I've seen words that are right on topic get declined, while terms that have no business being approved getting approved.
Not sure what is going on with their editorial team, but I know that I've pushed new clients to Google because of this. It's not easy to explain to them why it takes 2 weeks to get their account live. Maybe they should go the route of Google.
Will have to call them to sort it out now...
I emailed them about it, they agreed, the rep resubmitted them all - and so far as of a couple hours ago..... guess what - over half got rejected for the same thing.
Well I just called them and the rep couldn't see anything wrong with the listings. She is putting them through as a priority for me. Will be interesting to see what happens now...
haha, i had the same thing happen to me. BTW priority means another 3 day wait.... and then yet again they messed them all up again.
perhaps we should start a petition of some kind from webmasterworld and unhappy customers to Overture ... telling them to get their act together. Maybe they will listen then.
People have been complaining about Over since I joined WW 2½ years ago.
They have always shown a disregard for their advertisers unless you are spending many thousands with them.
They should have cleaned up their servers years ago and haven't. Actually the Interface is quite easy to use - it's just so darn slow and is always breaking down.