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they change your messages, they say they will give you a budget?
I went through your self-service, come on!
Just aggressive policy to get the most.
What a wonderful difference with google.
Well, they should understand that with a normal service providing benefits for us, we will continue to work with them... as we are doing with google.
What´s the point of making 500 euros from me in a first time if I never come back to buying keywords with them?
Maybe overture out of Spain works better...
It's really been a pleasure to deal with them lately! :)
they make minor edits to the listings inserting a dash here and there instead of declining listings. If it's more than a dash, they come back with very good suggestions so the listings comply with their guidelines.
hahaha... a dash here and there. i've had titles totally changed, half of them don't even make sense once they get done w/ them.
It takes 2 mins. 35 seconds to load my search term page.
It defauts first to "all listings" most of the time and then when I click the only category that I look at every day it takes a total of 2'35". Who's got the time to sit and wait for this through 4 different accounts.
Wouldn't a simple cookie work to default to your last choice and cut the time in half.
In AdWords they always return you to your last choice when you log in again.
I had one issue with a single ad copy change they made, one email, about 2 hours later, and the issue was resolved.
I think they've made great leaps in the past year in customer service.
Their control panel is something totally different. Tropical Island has a very good point. They use to remember my preferences when I went to various pages, and now it seems every new page I view, I need to change display and view history settings.
They've been faster than Google at times and Google has no human review - maybe OV has some new auto approve technology?
Typically it's if there is no ambiguity in the keywords, the search volume is fairly low. What happens is they send out a link checker which will assess the content of the page and (this is speculation on my part) maybe run some sort of keyword analysis.
Generally it takes no more than a 20 minutes to get approvals, but it tends how busy the link checkers are...
Only works on DTC submitted keywords.
Works globally.
Awesome.
Two years ago when I needed to submit another 22,000 terms, I noticed with horror that their bulk upload had gone bye-bye. So I purchased an Internet Explorer scripting tool, and wrote a PHP script to take my Mysql data and build a massive automation script. I fed the script into IE, and watched as my handy robot took over IE, and happily submitted 22,000 terms over the course of 72 hours, rofl. I bet there was some hand-wringing going on in Overture's NOC back then, ha!
Of course, with a total of 41,000 terms I really stressed the limit of Overture's management tool. Bid update pages would often take 5 minutes to display. The site-wide PPC update feature broke, and it took Overture a year to get a back-end that could handle my data :) I had to group my terms into smaller categories so I could make bid updates! Garsh I do so enjoy pushing the envelope!
In July I'll be submitting about another 50,000 more terms. If the management application borks after that I guess I'll have to delete my least popular terms to trim up my list :) Then it's on to all of the international Overtures where I'll be doing the same thing, wreaking havoc on Overture NOCs throughout the world, ha ha.
Sean.
For example, taking an account with terms that generate say $200 daily average, .. going wild to test conversion of higher positions, and going to an average daily spend of $500, if you try to fund the account with $600 when it runs dry, you get a nasty little message that you have to deposit at least $1,500 for three days traffic to restart the account.
So, basically, if you want to test by spending a bit more, you are actually committing to spending WAY more next time you fund the account. Beautiful.
Imagine if the grocer worked like this?
"You bought $50 worth of meat last week for that graduation cookout, compared to your usual $15, so this time you must buy $150 worth of meat, or get out of line."
Its things like these that keep me from using the auto renewal in most instances.
I do have issues with their slow servers though. Have to agree with others here something has to be done about that. Also, I want to point and click my way (ads) into other countries just like G allows. Other than that, O rocks as far as I'm concerned.
