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Overture DirectTraffic

     
6:54 pm on Oct 21, 2003 (gmt 0)

10+ Year Member



I can't login in again, surprise surprise. How frustrating.
6:59 pm on Oct 21, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I can't login either!

I had the same problem all of Monday.

Don't worry, it's down because of 'system enhancements'!

7:02 pm on Oct 21, 2003 (gmt 0)

10+ Year Member



All these issues have to be related to the phrase/broad match in my opinion. I guess this has to be fixed before yahoo/msn use it. (Sigh)

jd

7:45 pm on Oct 21, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I was finally able to log in, but now I can't do anything else...
8:13 pm on Oct 21, 2003 (gmt 0)

10+ Year Member



I remember when I LOVED Overture and talked them up glowingly. After the redesign this summer I've lost all respect from a business perspective. What a headache they are now.
11:08 pm on Oct 22, 2003 (gmt 0)

WebmasterWorld Senior Member tropical_island is a WebmasterWorld Top Contributor of All Time 10+ Year Member



It's almost as though the head honchos are not aware of the problems.

Do you suppose the people who are responsible for screwing it up are keeping it compartamentalized (wish there was a spell check).

11:55 pm on Oct 22, 2003 (gmt 0)

10+ Year Member



Well I personally left a voicemail on the CEO's phone 2 weeks ago. I think they know the site is down frequently.
12:47 am on Oct 23, 2003 (gmt 0)

10+ Year Member



What's funny is the orange box (REPORTS UPDATE DELAY:) on the login page is so common, I tend to ignore it. I'll probably end up with some reverse "boy who cried wolf" problem in the future, but to my brain it's almost part of the standard login page...
4:21 pm on Oct 23, 2003 (gmt 0)

WebmasterWorld Senior Member tropical_island is a WebmasterWorld Top Contributor of All Time 10+ Year Member



I used to check our reports every morning and then adjust our bids depending on the previous day's traffic.

Now with reports hardly ever been less than 48 hours old and the interface being so darn slow I've given up (we have 4 accounts). I just check the balance in our account every morning and if nothing too startling has happenned I move on.

I've even found time for some extra golf. Let's see - growing old waiting for Over's pages to load or playing golf? Golf wins!

8:20 pm on Oct 23, 2003 (gmt 0)

10+ Year Member



Umpyman,

I'm the same way. I only notice when the box isn't there. Did notice it today though, says something about a delay? it's not like there's ever not a delay, so i'm assuming i won't notice anything different.

12:21 pm on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member tropical_island is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Here's this morning's good news:

Account Modification Delays We are experiencing delays in account data propagation. Modifications to accounts made via DTC will not reflect current changes. We are currently working on a resolution to this problem. This should only affect US markets.

This is beyond funny!

2:29 pm on Oct 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Are we the only ones that have a problem with this?
I can't believe there isn't more outrage!

Where else can you spend tens of thousands and be treated like someone is doing YOU a favor?

Funny, I never have a problem adding money to my account. That part of the DTC always seems to be fast and reliable.

11:50 am on Oct 28, 2003 (gmt 0)

WebmasterWorld Senior Member tropical_island is a WebmasterWorld Top Contributor of All Time 10+ Year Member



This morning the Direct Traffic Center is showing 10,000+ impressions for yesterday on one of our campaigns. The previous high was last Monday when there were 4,000+ impressions.

As we have made no changes and our posistions are virtually static my curiousity is peaked.

Click on the date to see the results for yesterday and get "no results". Talk about frustrating. All I can think is that their numbers got doubled in error but who knows. What a mickey mouse outfit!

12:52 pm on Oct 28, 2003 (gmt 0)

10+ Year Member



Tropical - our impressions where way out of wack too. I am just going to start my overture process in the afternoon now - tired of wasting time.

jd

2:36 pm on Oct 28, 2003 (gmt 0)

WebmasterWorld Administrator ewhisper is a WebmasterWorld Top Contributor of All Time 10+ Year Member



I have an ad that had been showing for a long time, the impressions jumped from 5k a day to 10k a day a couple weeks ago. My clicks/day didn't change. My CTR didn't change. This isn't possible. The impressions and CTR overture is giving us in the DTC isn't anywhere near accurate, and hasn't been for a couple weeks now.
3:19 pm on Oct 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Why even display the information if they know it isn't accurate?

"Mickey Mouse" is right!

Well I personally left a voicemail on the CEO's phone 2 weeks ago

Opportune, Any chance you can sticky me with that phone number?

5:40 pm on Oct 28, 2003 (gmt 0)

WebmasterWorld Senior Member tropical_island is a WebmasterWorld Top Contributor of All Time 10+ Year Member



They've now taken the results for yesterday down and replaced them with Sunday's (the 26th).

Still no results for the 27th. They always seem to keep the account balance up to date though.

6:43 pm on Oct 28, 2003 (gmt 0)

10+ Year Member



I know it's frusterating. I do take solice in the fact that my competitors are having the same issue, so it's a draw.

In my mind, all these issues are due to broad/phrase match. Guess it's been too much to handle and we got spoiled.

9:39 pm on Oct 29, 2003 (gmt 0)

10+ Year Member



Hmmm, there it is again:

REPORTS UPDATE DELAY: We are currently experiencing a delay in updating data in the DirecTraffic Center® reports and in the statistics on the "Manage Bids" page. Rest assured that we are working to resolve this issue so that your reports will be updated as quickly as possible. We apologize for any inconvenience this may cause you.

I thought I saw current day stats for the 28th today (the 29th), but alas...back to the 27th being "today"...

Comparing this with Google AdWords' near real time updates is kinda scary.

10:52 pm on Oct 29, 2003 (gmt 0)

WebmasterWorld Senior Member tropical_island is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Just checked - the front page of DirectTraffic is showing the 27th with 12,000 impressions. The daily summary for the 27th shows 13,000+ impressions. Both these numbers are whacko seeing as the previous high was slightly over 4,000. Also the clicks for the 27th are also bouncing around from 57 yesterday to 63 today. How can we trust them to have the right numbers?
 

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