Not able to Log into Overture

[Sarah Britton]

Hi
Am not able to log into Overture DTC- anybody else facing the same problem?

Thanks

[Robino]

Do you have multiple accounts?

[Sarah Britton]

Yes- have multiple accounts

[the_man]

Yeah, I can't get in either. What has multiple accounts got to do with it?

[ptietze]

Not able to log in here either. Link to log in page gives Page not found error.

[Sarah Britton]

The error- Login Failed Please try again
The DTC has been having so many problems of late-
I am tired of calling them.

[seaboy]

Did anyone call them yet? I can't log in to any of my 6 accounts...but I also don't fancy calling the DTC either!

[Sarah Britton]

Am finally able to log in!

[cgchris99]

I can't login either.

Anyone know what is going on?

[webdiversity]

XML back feed seems OK.

But can't get in via DTC.

[seaboy]

Does anyone have a different # for them other than 866-999-6837? That one isn't working!
I have a different one in the office, but I'm working from home today <sigh>

[Nelson]

I just got in!

(I tried earlier and couldn't as well. Also called but line wasn't working.)

[Tenyque]

Couldn't get in, then waited 5 minutes or so and was able to log in. Around 8am est.

[Robino]

I just recently started using Overture again after a client requested it. What a joke! Now that I can log in, I can't change any bids or manage any listing info. I can't even fill out a support request form.

[Opportune Moment]

Yeah they are really 'slipping' these days. The reports is a total mess too. Too bad they used to be on the ball.

[Robino]

Based on their stock's price, the joke is on US!

[Opportune Moment]

I just left a message on the president of Overture's voicemail asking him what's been going on with the direct traffic center being so up and down these days. Since the whole redesign. I'm not expecting a call back anytime soon, but you never know. I raised some hell when there were no reports back in july and received a credit from them.

[Sarah Britton]

I had talked to my account manager at 10:30 EST and they said they would just take about an hour- and 14 hours from then things are still bad- we must get refunds for such things- they have been slipping so much.

[Robino]

What do you know! I can't adjust bids today!

How can I explain to the client that they don't need Overture's services?

The guy I deal with is about 70 years old and freaks out if their site isn't in the top two positions on Y! at all times.

[rmccollom]

Arrrrgh! Can't login today...I hope they get their act together soon!

[Robino]

I just called them and told them that I had to make an emegency change to one of my listings (I really do).
And they said since the DTC is down they can't get into the system either. Then the rep opened a trouble ticket for me.

This is out of control! I haven't been this angry with a company in a long time.

[Opportune Moment]

God I'm becoming an overture hater. Ever since that damn redesign back in July. You know what makes no sense either? Overture stock has gone up in the last 2 days. God what people on the outside don't know. Really stinks we have to be so reliant on companies like overture and google.

[webdiversity]

The benefits of a backdoor XML via an approved Overture bid tool. Priceless.

[Lydia]

Hello, in case other people are still having issues:

Yesterday afternoon (Wednesday, 09/24) and so far early this morning I haven't had any problems logging in... but then again my client doesn't have multiple accounts.
Hope this helps!

[glitterball]

I am in Spain and I cannot access overture.com at all.

I checked this in a couple of locations and I came here to see if they were still in Business.

[Algebrator]

This is getting old - can't get into my account today (10/25). I only have a single account.
"login failure" is the message I get. Anybody else with similar problems?

[johnnydequino]

Clear you cache - try again.

jd

[ukwebmaster]

Agree with JD.

Whenever I can't log in, I clear my cache, delete cookies, restart internet explorer and log in fine. Irritating but it works.