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"DirecTraffic Center is currently experiencing technical difficulties. These difficulties may result in slow performance and/or incorrect listing information being displayed. Administrators are working to resolve this issue as quickly as possible. Overture recommends that advertisers not log into the DirecTraffic Center at this time. "
I am finding that overture is giving the option to only view data up to 13.08.03 and when i try and run a report it is saying that there is no data available. Also if i try to view 'manage listings' an internal error is displaying.
The current message from Overture:
"We are currently working to complete the previously announced upgrade to our systems and restore the performance of the DirecTraffic Center. We thank you for your patience during this process and hope that the new features we are introducing will allow your business to connect with more customers. We apologize for any inconvenience this delay may have caused. Please note: If you log into the DirecTraffic Center and experience any difficulties viewing your data, clearing your cache and/or cookies will often resolve the problem."
I have tried clearing my cache and cookies but still no joy! Is anybody else still experiencing difficulties?
Also we use GoToast to manage our bids and gotoast this morning was showing that some of our keywords were not active!
Any feedback would be much appreciated.
Anyway yesterday at 1pm EST U.S> I spoke to customer service about when reports would be back up. She indicated she just received a memo saying all reports would be back online in 2 hours. Well that was 18 hours ago. Nice work Overture; I just love how their automatic billing tool was never affected. I love getting billed for traffic I've never actually seen :)
This really deserves a refund- they don't even give us a credit when the funds are out and when they are on the wrong they need to give some freebies. I just hope that things are sorted before the weekend- the way they have been dragging this all we can do is hope.
I would like to know if somebody has talked to them today and has a clue as to what is happening.