Double Byte Autoresponders?

[ghyman]

Trying to find an Autoresponder that supports Double-Byte storage. Need to send autoresponse text in various Asian languages. Also need to store Japanese, Chinese, Korean email address. Anyone have any ideas, recommendations, suggestions, etc.?

Gary.

[edited by: Woz at 4:57 am (utc) on May 6, 2003]
[edit reason] no sigs please. [/edit]

[bill]

Welcome [webmasterworld.com] to WebmasterWorld, ghyman.

I've used form scripts that will process double byte form contents entered by the user and then pass along the contents to a text file and e-mail an auto response to the user...try something like AlienForm [cgi.tj] for that. You can set the templates to respond in any language you like.

Also need to store Japanese, Chinese, Korean email address.

How would you tell them apart? Some users may use .jp, .cn, or .kr addresses, but many may not. You could ask them to supply their country and then sort by that field...

[ghyman]

Thanks Bill.

Will investigate further.

Besides your suggestion, do you (or anyone else) know if other products, preferably a commercial product like AutoResponse Plus, exist which can handle double byte?

Actually, instead of being able to tell where the originator is from, I'm more concerned with the Autoresponder being able to handle double byte storage/recognition of the originators name (To: field). I believe Japanese, for example, may have their (To:) address in Kanji/Hiragana. Thoughts on this?

Gary.

[David_M]

I've written some of my own autoresponders for Japanese users. The trick is getting them to be readable for all platforms- PC and mobiles.
Usually if your subject is english, your first line of text in the message is english, and use shift-jis encoding, the browser will handle the message- at least for PCs and docomo phones.

As for Japanese names in their email headers, yeah this is a problem! I often try to explain to Japanese friends why not to do it since non-english mail programs cant handle it.
For my autoresponders I strip their names off, and use only the email address.