Forum Moderators: LifeinAsia
Do you have any advice?
I don't personally have any experience with paypal per se, but I can tell you that I have a read a lot of very nasty comments and issues at paypal....RE:
www.paypalsucks.com.... etc (Am I allowed to put this in here?)
Personally, like you, I feel that paypal has outgrown itself too... it would be nice if a large bank would come and say: OK- we are the new and improved paypal look-alike... etc.
my 2 cents
An independent merchant account will cost you $20 per month + 2.3% for Visa, MC and Discover. Add $5 if you want to take Amex.
I have over 300 clients, none of them pay by PayPal. They all pay by regular CC's through a relatively cheap merchant account.
You have to make a decision, albeit you may hate that fact. Either you are going to make money on the web or you are not. If you are, do it properly and set up a merchant account to do it. The fees are really insignificant.
I have set the credit card details to be collected via a secure server, the clients than retreive the credit card info-via secure webpage.
The clients log into their propay account and manually process the credit cards. Unlike paypal, the clients propay username is posted to the credit card statement. Helps to avoid some chargebacks.
Propay seems to be good for clients just starting out that are doing $1000.00 or less a month...for higher amounts of business they require a hold account...at that point I believe it might be cheaper to get a merchant account.
No monthly fees, $35.00 annual fee.
QuickBooks and Costco have similar processing. It has been awhile since I've had a client going that route, so I don't know the current costs. With QuickBooks - the order details are downloaded into QuickBooks...than can be inputted online..no need to re-enter credit card info for processing.
None of these are realtime processing - but in cases where paypal is discounted as not providing a professional image, they can give the illusion of a merchant account.
The one that always impresses me is actually ShareIT, which used to be for software only, but isn't now.
Although a bit more expensive than PayPal (which I also use) they give you some control over the look and feel of your pages and you certainly don't need to be a techie to set it up. For the extra money you also get their support team there checking up dodgy orders/etc.
I'm not too keen on Worldpay, although I did shell out the dosh for an account. I found it very hard to set up and wouldn't want to repeat the exercise. I also get more frauds on there than I would like. Not sure why really, but it is far higher than the ShareIT, who obviously conduct rigorous checks.
One I checked out recently was 2checkout. They didn't even bother responding to my email, so that didn't exactly impress me.