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It seeems requiring proof of having the card could be taken 2 ways: Security gets an extra step, or "ain't no way I'm faxing both!"
I'm not sure which camp I fall into.
There is a difference between web hosts and sites like Amazon etc. Amazon etc sell tangible products - they are sent to a physical postal address - the cardholder's address. Goods can be traced and possibly recovered. If the cardholder didn't order the goods they can return them. NOTE - most fraudulent orders for tangible goods are sent to addresses other than the cardholder's address (ie, retailer asks for separate billing and shipping addresses) so these orders will normally be lost.
Web hosts provide a service - it's all online, and no means of tracing anything to a cardholder. Sometimes they want to take extra precautions.
My advice is never send a copy of your card - you never know where it'll end up. Just find another host.
joined:Mar 29, 2002
I don't think that is strange at all, for us we have gone from 1 to 10 fraudulent orders per month. We normally call to confirm the orders. Calling usually works great for a confirmation, however recently I spoke with the gent who was running card numbers. He was busted clean and simple - local authorities were informed to make a long story short.
Credit Card fraud is very common for hosting companies or at least with the other professionals I have spoke with. I think there is a need to contend with fraud. A simple phone confirmation means does not really offer total security against fraud - especially if it is the yahoo who is running random cards. Asking for an ID is going to do it pretty good I think.
If someone wants to check a businesses establishment you can always look them up through their state business register online.
You can also run credit history on a business with D&B [dnb.com...] for a few bucks!